Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jeremy Stevens

Puyallup

Summary

Dynamic sales professional with a proven track record at NW Beverages, excelling in customer service and relationship building. Achieved significant revenue growth through strategic account development and effective upselling techniques. Skilled in staff training and performance tracking, fostering team success while enhancing client satisfaction and loyalty.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Sales Representative

NW Beverages
04.2021 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Led training sessions for new sales representatives, enhancing team expertise and performance.

Merchandiser

Olympic Eagle Distributing
06.2019 - 04.2021
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.

Site Manager

Shurkleen Car Wash
03.2016 - 06.2019
  • Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
  • Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
  • Interviewed, hired, and trained new workers.
  • Resolved issues between employees and customers using company policies.
  • Conducted comprehensive training programs for new hires, ensuring high level of competency and adherence to safety standards.

General Manager

Bears Place Ale House
05.2010 - 12.2015
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
  • Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.

TM2

US Navy
05.2004 - 05.2008

Education

Harvard University
Cambridge, MA

Skills

  • Customer service
  • Sales development
  • Customer relationship building
  • Interpersonal communication skills
  • Staff training
  • Business development
  • Performance tracking
  • Territory growth
  • Account development

Accomplishments

2022 sales representative of the year

2024 sales representative of the month 3 times

2025 sales representative of the month 2 times

Certification

Cicerone Level 1

Wset Level 1

Timeline

Sales Representative

NW Beverages
04.2021 - Current

Merchandiser

Olympic Eagle Distributing
06.2019 - 04.2021

Site Manager

Shurkleen Car Wash
03.2016 - 06.2019

General Manager

Bears Place Ale House
05.2010 - 12.2015

TM2

US Navy
05.2004 - 05.2008

Harvard University

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Jeremy Stevens