Jeremy Whitaker
Tech Support
Gainesboro,TN
Summary
At my basis I am a simple computer analyst. At my core I am a computer fundamentalist. However, on the outside, I am a guy just trying to integrate seamlessness into profitability. If there is an easier, more efficient way to do something. I will find it.
Overview
2
2
years of professional experience
Work History
IT Specialist
Telenetwork
, Texas
01.2021 - Current
- Used Logmein123 to access business and customer computers to improve security, clean OS, repair corruption, etc. Anything imaginable a consumer may have issues with; I have assisted and repaired.
- Training in multiple diagnostic, tracking, reporting tools.
- Constantly meet standards set by company and go above them. I have a stat sheet providable set by my TL that shows good attendance and 90%> score on all requirements. (100% is max achievable.)
- Active handle time one of the best on the team (Customer resolution time.) and QA (Quality Assessment) scores some of the best as well.
Prep Cook
Chicken Salad Chick, Preparation
Cookeville, TN
02.2020 - 04.2020
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Trained and assisted new kitchen staff members.
Dishwasher
Senses
05.2019 - 08.2019
- Scrubbed the entire cooking sheets/pans by hand with a metal sponge until they shined.
- Helped team meet expected demands by restocking work areas.
- Helped prep food during slow hours.
- Increased machine efficiency by scraping and pre-washing dishes.
- Paid close attention to instructions from supervisor to complete tasks on time.
Cook
Wendys, Crew
12.2018 - 03.2019
- Prepared food, cooked, washed dishes, cleaned, and still had time to take a breather during rush hour. Manager said I was the best burger/chicken cook she ever had.
Delivery Driver
Pizza Hut
05.2018 - 10.2018
- Delivering pizzas, not as easy as it sounds.
- I used Google maps a lot and had to traverse some complex roads and terrain.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Completed on-time deliveries by choosing best and most efficient routes.
Bagger
Perdue, Chicken Bagger Factory
12.2017 - 03.2018
- Packaging 3-5 thousand pounds of chicken a day.
- I worked between 70-90 hours a week with no days off.
- And I had to deal with a 2-hour car ride as well.
- Hard work, but great pay. I did it for 3 months and quit due to health issues.
Education
Associate of Applied Science - Computer Technology
Home
NA 02.2022 - Current
Skills
Application installations
Discharge Planning
Debugging
Technical issue analysis
Application support
TCP/IP
Mac systems
Technical issues analysis
Staff education and training
Customer service expert
Desktop support
Data recovery
Software diagnosis
Technical documents comprehension
G-Suite
Problem-Solving
Analytical and Critical Thinking
Self-Motivated
Timeline
Associate of Applied Science - Computer Technology
Home
02.2022 - Current
IT Specialist
Telenetwork
01.2021 - Current
Prep Cook
Chicken Salad Chick, Preparation
02.2020 - 04.2020
Dishwasher
Senses
05.2019 - 08.2019
Cook
Wendys, Crew
12.2018 - 03.2019
Delivery Driver
Pizza Hut
05.2018 - 10.2018
Bagger
Perdue, Chicken Bagger Factory
12.2017 - 03.2018