Jeret Tiller
West Sacramento,California
Summary
Experienced sales and service industry expert with a strong work ethic and professional demeanor. Recognized for exceptional communication skills and ability to provide top-notch service, always going above and beyond to satisfy the customer. Proven track record of success in fine dining establishments, including being a lead server for special events at The Firehouse Restaurant. Currently pursuing level 1 wine sommelier certification. Studying forensic biology at Sacramento State University.
Overview
10
10
years of professional experience
Work History
Lead Server/Bartender
The Firehouse Restaurant
Old Sacramento, California
02.2023 - Current
- Used my wine knowledge to upsell high end/VIP guests
- Served guests with an extremely professional demeanor to ensure the prestige of the restaurant was maintained
- Coordinated a team to provide a 3-5 course fine dining experience to large parties/banquets
- Made and served upscale cocktails in the main dining room bar
- Manager: Brittnie Ringor 916-470-9601
Food Server/Trainer
Claim Jumper
Roseville
04.2021 - 12.2022
- Head trainer for new incoming servers
- Provided exceptional service to high volume of daily customers
- Completed final preparations of dishes and quickly delivered items to customers
- Explained menu options to guests, offered suggestions and took orders for food and beverages
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales
- Stocked service areas with supplies during slow periods
- Manager: Terry Blevins 916-412-2719
Food Server
Studio Movie Grill
Rocklin
06.2018 - 04.2020
- Served guests in a fast-paced environment for an optimal experience for each guest
- Knowledgeably recommended menu items based on customer preferences, including upselling complementary dishes and drinks
- Working at a location that gives us hundreds of guests per hour has trained me to be efficient and fast when working on small tasks
- We work as a team of servers, so it has honed my communication skills and often puts me in a leadership role while at work
- Fast-paced work and the number of guests being helped at once has honed my ability to hit target sales numbers and quickly sell featured products
- Manager: Lori Nutt 562-401-5940
Food Server/Trainer
Cattlemens
Dixon
06.2016 - 06.2018
- Ensured optimal guest experience by seating guests, taking orders, serving dishes, and removing dinnerware promptly and with a positive attitude
- Started as a busser but moved up extremely quickly with my ability to quickly accomplish small tasks while also paying attention to everything in my surroundings
- Used my communication skills to provide a comfortable and professional dining experience for the customer
- Built a can-do attitude, forming fast positive relationships with both staff and customers as well as developing regulars who ask for me to serve them
- Manager: Nikolai Nostrova 707-364-6238
Marketing Agent
Welk Resorts
Sacramento
06.2014 - 02.2016
- Used my sales and communication skills to approach random people at various sporting events, concerts, and other shows to sell them timeshare tour slots to a resort in Tahoe
- Built rapport while also selling them an incredible experience in Tahoe
- Used my strong communication skills to convince people to make new plans and take a vacation they otherwise did not plan on going on
- Provided excellent experience for the customer and made sure to clear up any information that could be misconstrued
- Face to face advertisement and sales to hundreds of potential customers daily
- Manager: Gabriel Harker 916-296-8770
Education
Bachelor of Science - Forensic Biology
Sacramento State University
Sacramento, CA05.2025
Graduated - Science
River City High School
West Sacramento, CA06.2014
Skills
- Head trainer at Claim Jumper Roseville until it closed
- Went from bussing to server trainer within a year at Cattlemens
- Very quick at menu memorization
- Years of high volume serving experience
- Knowledgeable about wine pairings
- Great with point of sales systems
- Proficient at handling multiple tasks at once
- Well versed in fine dining etiquette
- Amazing customer service/conflict resolution skills
- Very strong contributor to any team
Timeline
Lead Server/Bartender
The Firehouse Restaurant
02.2023 - Current
Food Server/Trainer
Claim Jumper
04.2021 - 12.2022
Food Server
Studio Movie Grill
06.2018 - 04.2020
Food Server/Trainer
Cattlemens
06.2016 - 06.2018
Marketing Agent
Welk Resorts
06.2014 - 02.2016
Bachelor of Science - Forensic Biology
Sacramento State University
Graduated - Science
River City High School