Jeri Bass

• Collaborated with internal departments for successful project completion, resulting in satisfied customers and timely delivery of new homes.
• Maintained detailed records of client interactions, enabling accurate tracking of progress towards sales goals and enhancing communication among team members.
• Increased client satisfaction by providing personalized consultations and addressing specific needs for new home construction.
• Assisted in the development of promotional materials including brochures, website content, and social media posts to reach a wider audience of potential buyers.
• Provided exceptional customer service during post-sale support phase, addressing any issues that arose prior to closing or occupancy.
• Developed strong relationships with potential buyers, leading to increased referrals and repeat business.

Facilitated online learning for career professionals in basic safety training and active shooter training.

Created class rosters developed tutorials to navigate the self paced learning environment.

• Reviewed and screened applicant resumes to identify qualified candidates.
• Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
• Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
• Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
• Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
• Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
• Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
• Managed payroll processing and benefits to compensate employees for service rendered.
• Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
• Resolved employee complaints and grievances successfully through mediation and collaboration.
• Conducted workplace compliance training to reduce liability risks and operate effectively.
• Streamlined recruitment processes, expediting the hiring of qualified candidates.
• Collaborated with department managers to identify staffing needs and create strategic recruiting plans.