Jeri Eicher
Pin Oak Pub
Carbondale,IL
1
Certification
6
years of professional experience
Engaging and detail-oriented professional with a diverse background in bartending and marina management. Proven ability to manage high-volume customer interactions while ensuring compliance with health regulations and maintaining a clean workspace.
Work History
Bartender
4 Months- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Marina Manager
4 Years 2 Months- Collaborated with local businesses to establish partnerships that benefited both parties in boosting tourist traffic at the marina.
- Assisted clients in their boating needs by coordinating slip reservations or offering guidance on local attractions or activities suitable for water enthusiasts.
- Managed financial aspects of the marina operations such as budgeting, forecasting, invoicing, collections, and expense tracking.
- Ensured proper documentation was maintained including insurance policies/licenses required for operating a successful Marina.
- Increased marina revenue by implementing effective marketing strategies and promoting available services.
- Maintained high customer satisfaction with proactive communication, addressing concerns promptly, and providing exceptional service.
- Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
Bartender
6 Months- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Store Manager
2 Years 2 Months- Implemented inventory management systems, streamlining stock replenishment processes.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Education
High School Diploma
- Honor Roll 1994-2000
- Completed AP course in English
- Ranked in Top 3% of class
- National Honor Society Member
- Student Council Member
- Cheerleader
Bachelor of Arts - Marketing
Skills
Multitasking capabilities
Customer-focused approach
Dependable
Collaborative teamwork
Stock replenishment
Conflict resolution
Interpersonal skills
Customer service
Certification
- BASSET Certification - expires 2028
Timeline
Bartender
Pin Oak Pub
04.2026 - CurrentRead More
Bartender
Elks Lodge 572
10.2023 - 04.2024Read More
Marina Manager
PLD Landing at Playport Marina
05.2022 - 07.2026Read More
Store Manager
Kinkaid Marina
03.2020 - 05.2022Read More
Southern New Hampshire University
Bachelor of Arts from Marketing
Read More
Shepherd High School
High School Diploma
Read More