Jeri Gladney
Professional, Personal ,shopper, Certified Customer Service Perferred Representative
Kansas City,MO
Summary
Dynamic Sales Associate Supervisor at Pampered Chef with a proven track record in client relationship management and strong leadership. Expert in sales strategy development and performance management, driving team success through effective training and coaching. Recognized for resolving escalated customer issues while enhancing brand awareness and maintaining high stock accuracy.
Overview
25
25
year of professional experience
20
20
Certified in Professional RETAIL SERVICES AND CUSTOMER SERVICES
Work History
Sales Associate Supervisor
Pampered Chef
12.2023 - 01.2025
- Resolved escalated customer complaints professionally while maintaining a focus on preserving long-term client relationships.
- Conducted regular inventory audits to maintain accurate stock levels and minimize shrinkage due to theft or damage.
- Provided regular feedback on staff performance through evaluations and coaching sessions, promoting continuous professional development.
- Collaborated with other supervisors to share best practices and implement improvements across departments.
Education
Associate of Science - Psychology
University of Missouri
Columbia, MOSkills
Brand awareness
Sales strategy development
Strong leadership
Sales operation
Sales planning
Sales team training
Sales presentations
Client relationship management
Product knowledge
Verbal and written communication
Performance management
Accomplishments
I am self motivated and any asset for any professional business, that would choose to employ me. I'm superb at putting out fires while successfully keeping the current clients pleased,but also successfully gaining new clie.
Certification
Natural Retail Association.
Timeline
Sales Associate Supervisor
Pampered Chef
12.2023 - 01.2025
Associate of Science - Psychology
University of Missouri