Maria Ortiz Garcia
West Allis,WI
Summary
Dynamic sales leader with strong leadership skills and a proven track record at Target, enhancing brand awareness and driving sales through strategic initiatives. Adept at developing sales strategies and fostering team engagement, I excel in creating impactful customer experiences while leveraging analytical insights to optimize performance and achieve business goals. I am adaptable, versatile, and resiliant in any work situation. i am eager to learn and acquire new learning skills to prosper myself.
Overview
13
13
years of professional experience
Work History
Sales Associate Supervisor
Target
11.2024 - 10.2025
- Supervised daily operations to ensure compliance with company policies and procedures.
- Trained new sales associates in customer service standards and product knowledge.
- Monitored inventory levels and coordinated restocking efforts to optimize product availability.
- Implemented visual merchandising strategies to enhance store presentation and drive sales.
- Analyzed sales trends to identify areas for improvement and develop action plans.
- Led team meetings to communicate goals, performance metrics, and motivate staff engagement.
- Supervised truck unload, making sure it was started at 5 am finished by 7:15 am (truck size did not matter
- At the end of the day made sure truck was loaded completed bill of lading for the truck to be picked up and returned to DC
- Micro-managed unload, Loading of truck, and running the front end of store, checking in on employees their assignments, opening of the store doors for employees beginning their day, assigning workload for the day (this is all occurring at once from4:30 am- it was finished)
- This happened on my assigned weekend being the only supervisor on shift
- Resolved customer inquiries and complaints efficiently to maintain high satisfaction levels.
- Collaborated with management on promotions and marketing initiatives to boost store visibility.
- Micro managed whole store on the weekends being the only supervisor on staff for all of my 1st shift and 2nd shift (changed depending on my weekend rotation)
Sales Associate
Target
09.2022 - 11.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed sales transactions accurately using POS systems, ensuring efficient checkout operations.
- Unloaded the truck assigned to the store sorting out the boxes into the correct vehicle assuring the load to be worked out once the truck was finished and cleaned out
- Physically unloaded each and every box inside the truck (1,600boxes-30,000) Alone inside the truck 3 days or 5 days a week rotating with another monthly depending on available personnel
- worked out my assigned vehicles (3-6)
- made sure my area was clean, product moved forward for costumer presentation cleanliness
- Collaborated with team members to maintain store cleanliness and adherence to safety protocols.
Machine Operator/Assembler
Heraeus Electro-Nite
09.2017 - 04.2021
- Operated machinery to produce high-quality components for various applications.
- Assembled products using precision tools and equipment, ensuring adherence to specifications.
- Monitored production processes to identify and resolve issues promptly.
- Conducted routine maintenance on machinery to ensure optimal performance and safety compliance.
- Trained new operators on equipment usage, safety protocols, and assembly techniques.
- Implemented quality control measures to maintain product standards and reduce defects.
- Reduced machine downtime by performing regular inspections and identifying potential issues before they escalated.
- Maintained equipment performance by lubricating and cleaning components.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Offered creative solutions for process improvements that led to increased efficiency and reduced production costs.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Executed entire assembly process by accurately interpreting set-up sheets, work orders, drawings, or blueprints.
- Built containers and packed parts in accordance with detailed packing specifications.
- Installed protective devices such as bracing, padding, or strapping to prevent shifting or damage during shipping.
Certified Nursing Assistant
Hill Crest Nursing and Rehabilitation
09.2012 - 07.2017
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff for timely intervention.
- Maintained cleanliness and safety in patient rooms and common areas, promoting infection control.
- Collaborated with healthcare teams to develop individualized care plans for residents.
- Trained new nursing assistants on protocols, procedures, and resident care techniques.
- Implemented best practices in patient mobility assistance, improving safety standards.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
- Assisted in rehabilitation of patients, facilitating quicker recovery with exercise and mobility support.
- Increased patient engagement by organizing recreational and therapeutic activities.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Education
Certificate - Nursing
Avid CNA School
Streamwood, IL09-2012
High School Diploma -
Antioch Community High School
Antioch, IL05-2006
Skills
- Sales strategy development
- Brand awareness
- Strong leadership
- Sales processes
- Articulate, empathetic, active listener
Languages
English
Full Professional
Timeline
Sales Associate Supervisor
Target
11.2024 - 10.2025
Sales Associate
Target
09.2022 - 11.2024
Machine Operator/Assembler
Heraeus Electro-Nite
09.2017 - 04.2021
Certified Nursing Assistant
Hill Crest Nursing and Rehabilitation
09.2012 - 07.2017
Certificate - Nursing
Avid CNA School
High School Diploma -
Antioch Community High School