Jeri Hawkins
Melrose Park,IL
Summary
Hardworking Paralegal bringing administrative and legal support expertise. Coordinates meetings and records to help senior legal staff with case needs. Detail-oriented in checking documents and conducting research. Reliable and professional with great attention to detail. Works well independently to carry out assignments. Maintains impeccable files and organized case materials.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work History
Legal Administrative Assistant
Wespath Benefits And Investments
Glenview, Illinois
05.2011 - 11.2016
- Screened phone calls to effectively handle less important inquiries and keep senior staff free for more important matters.
- Provided administrative and legal support to all attorneys
- Maintained weekly calendar for the legal department
- Ordered and maintained office supplies
- Scheduled and coordinated meetings for the legal team
- Created and maintained tracking database for legal matters
- Proofread outgoing letters drafted by paralegals and attorneys
- Drafted correspondences to participants and attorneys
- Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents
- Developed and lead legal training for the customer service department.
- Assisted with processing QDROs
Paralegal/Administrative Assistant
Upwork
04.2021 - Current
- Maintain firm calendars
- Draft legal and non-legal letters to clients and other parties
- Maintain electronic files
- Project management
- Conduct meetings with clients
- All duties needed in an administrative/ paralegal capacity, Answered Calls
- Maintained firm calendars
- Drafted legal and non-legal letters to clients and other parties
- Maintained electronic files
- All duties needed in an administrative/ paralegal capacity
- Project management
Paralegal
Levin & Associates
Chicago, IL
07.2020 - 04.2021
- Assisted two attorneys
- First point of contact for all calls and correspondence
- Mitigated legal team's workload by reviewing and evaluating legal documents, discovery materials and contracts.
- Assisted counsel in preparing answers, providing documentation and information for discovery request.
- Prepared legal briefs, motions and pleadings.
- Drafted correspondences to clients and attorneys
- Drafted and served Subpoenas
- Maintained calendar/scheduling for all attorneys
- Managed billable hour tracking and client invoicing for both attorneys
- Created and maintained physical and electronic files
- E-file through Odyssey
- Paid office invoices (rent, paid contractors, etc.)
- Maintained company records,expense reports and reimbursements
- Ordered and maintained office supplies
Executive Administrative Assistant, Assisted Co-founder/Chief Strategy Officer, •Assisted, founder/General Manager
Inspire Marketing Services
Bensenville, IL
02.2019 - 06.2019
- Scheduled appointments and handled calenders for senior leadership.
- Transcribed phone messages and relayed to appropriate personnel
- Recruiting and onboarding
- Researched travel options and made travel arrangements
- Prepared meeting agendas/power points
- recorded meeting minutes and followed up on task completion
- Generated weekly sales reports
- Created sales and purchase orders for the company's largest account
- Seamlessly interacted with colleagues to plan and complete special projects.
- Implemented updated policies and practices for organization and monitored effect.
Office Manager/Executive Assistant
NuVorce, LLC
Chicago, IL
11.2016 - 09.2018
- Assisted Founder/CEO and two Associate Attorneys
- First point of contact for all calls
- Maintained calendar/scheduling for all attorneys
- Researched travel options and made travel arrangements for attorneys
- Managed principal attorney’s email
- Processed client billing
- Maintained company records and Paid office invoices (rent, paid contractors, etc.)
- Maintained expense reports and reimbursements
- Ordered and maintained office supplies
- Drafted correspondences to clients and attorneys
- Scanned and filed documents
- Created and maintained physical and electronic files
- Maintained CRM database with customer updates and report generation.
- Managed office operations while scheduling appointments for department managers.
Customer Service Representative
Enova Financial
Chicago, IL
11.2010 - 05.2011
- Answered inbound calls and responsible for customer questions via Live Chat
- Assisted with online applications
- Processed customer requests to extend payments
- Responded to emails and fax
Teller
PNC Bank
Chicago, IL
04.2010 - 11.2010
- Provided customer support for banking needs
- Balanced cash drawer at the end of shift
- Referred 10-12 new accounts a week
- Handled basic office duties such as answering phones, made copies and distributed mail
Customer Service Representative
US Cellular
Bolingbrook, IL
12.2007 - 04.2010
- Answered inbound calls from customers, stores and agent stores
- Responded to customer questions about billing, phone functions, internet cards, technical support and general service and account information
- Assisted customers with minor troubleshooting regarding phone and/or service issues
Education
Bachelor of Science - Business Administration
Rasmussen College
07.2020 - Current
Associates of Applied Science - Paralegal Studies
Wright College
Skills
Document filing
Payroll Processing
Organizational Efficiency
Task Prioritization
Legal/Court Processes
Case management
Scheduling/Planning
Travel coordination
Administrative support
Legal Research
Document preparation
Family Law
Timeline
Paralegal/Administrative Assistant
Upwork
04.2021 - Current
Paralegal
Levin & Associates
07.2020 - 04.2021
Bachelor of Science - Business Administration
Rasmussen College
07.2020 - Current
Executive Administrative Assistant, Assisted Co-founder/Chief Strategy Officer, •Assisted, founder/General Manager
Inspire Marketing Services
02.2019 - 06.2019
Office Manager/Executive Assistant
NuVorce, LLC
11.2016 - 09.2018
Legal Administrative Assistant
Wespath Benefits And Investments
05.2011 - 11.2016
Customer Service Representative
Enova Financial
11.2010 - 05.2011
Teller
PNC Bank
04.2010 - 11.2010
Customer Service Representative
US Cellular
12.2007 - 04.2010
Associates of Applied Science - Paralegal Studies
Wright College