Jeri Help
Flagstaff,AZ
Summary
Detail-oriented cook with strong multitasking skills, ensuring high-quality dishes and exceptional customer service. Committed to maintaining cleanliness and compliance with health regulations.
Overview
4
4
years of professional experience
Work History
Cook
Panda Express
Flagstaff, AZ
06.2024 - 01.2026
- Prepared high-quality dishes following standardized recipes and presentation guidelines.
- Maintained cleanliness and organization of kitchen workspace, ensuring compliance with health regulations.
- Assisted in inventory management by tracking stock levels and minimizing waste.
- Operated kitchen equipment safely, adhering to safety protocols for food preparation.
- Implemented strategies with team members to streamline service operations during peak hours, elevating overall customer experience.
- Trained new staff on food preparation techniques and operational standards to ensure consistency.
- Monitored cooking times and temperatures to uphold food quality and safety standards.
- Participated in daily prep work, contributing to efficient kitchen operations and timely service delivery.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.
Housekeeper
Mastercorp Resort Housekeeping Services
Flagstaff, AZ
09.2022 - 02.2024
- Maintained high standards of cleanliness in guest rooms and public areas.
- Ensured proper use of cleaning chemicals and equipment to maintain safety compliance.
- Streamlined room preparation processes, enhancing overall efficiency within the team.
- Conducted regular inspections to uphold quality standards and resolve issues promptly.
- Provided exceptional customer service by responding promptly to guest requests and concerns.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Manufacturing Supervisor
Trulieve
Bellemont
05.2022 - 09.2023
- Oversaw daily production operations, ensuring adherence to safety and quality standards.
- Implemented lean manufacturing techniques to enhance workflow efficiency and reduce waste.
- Conducted regular performance evaluations and provided constructive feedback to staff.
- Analyzed production data to identify trends, driving continuous improvement initiatives.
- Facilitated communication between departments to streamline operations and resolve issues promptly.
- Developed training programs focused on skill enhancement, promoting employee growth and retention.
- Maintained proper inventory levels.
- Conducted root cause analysis on production issues, identifying solutions that prevented future recurrence of similar problems.
- Monitored production schedules to ensure on-time delivery of products, meeting customer expectations consistently.
- Participated in departmental meetings to share insights from the manufacturing floor, contributing valuable input towards decisionmaking.
- Recorded and reported attendance and hours worked for all area employees.
- Managed departmental performance measures.
- Led safety meetings and monitored compliance with gear requirements and best practices.
- Read and interpreted schematics, technical documentation and production orders.
- Improved product quality, conducting rigorous quality control checks.
Education
High School Diploma -
Winslow High School
Winslow, AZ05-2011
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Multitasking and organization
- Attention to detail
- Quality control
- Process improvement
- Operations management
- Facilities housekeeping
- Time management
- Goal setting
Timeline
Cook
Panda Express
06.2024 - 01.2026
Housekeeper
Mastercorp Resort Housekeeping Services
09.2022 - 02.2024
Manufacturing Supervisor
Trulieve
05.2022 - 09.2023
High School Diploma -
Winslow High School