Jeri Mattison
Gilbert
Summary
29 year of retail experience. Strategic and results-oriented merchandiser experienced in developing effective merchandising strategies and enhancing customer engagement. Known for strong analytical and communication skills, driving successful inventory management and team collaboration.
Overview
14
14
years of professional experience
Work History
Deli/Bakery Merchandiser
Fry's Food Stores
Tolleson, AZ
07.2019 - Current
- Developed and implemented effective merchandising strategies to optimize product placement.
- Analyzed sales data to drive inventory management and enhance product availability.
- Trained and mentored new team members on merchandising standards and best practices.
- Collaborated with suppliers to ensure timely delivery of promotional materials and products.
Store Leader
Fry's Food Stores
Mesa, AZ
03.2017 - 07.2019
- Led daily store operations, ensuring compliance with company policies and safety standards.
- Mentored and trained team members to enhance customer service and operational efficiency.
- Analyzed inventory levels, implementing strategies to reduce waste and improve stock availability.
- Developed promotional displays, increasing product visibility and enhancing customer engagement.
Customer Communication Manager
Ralphs Grocery Company
Compton, CA
01.2016 - 03.2017
- Developed and implemented customer communication strategies to enhance engagement and loyalty.
- Rolled out "Save Time Shop Online" marketing campaign for Kroger.
- Collaborated with cross-functional teams to ensure consistency in messaging across all channels.
- Analyzed customer feedback to refine communication approaches and improve overall satisfaction.
- Led initiatives to optimize digital communication platforms for better customer interaction.
Grocery Sales Manager
Fry's Food Stores
Tolleson, AZ
01.2014 - 01.2016
- Led team in achieving sales targets through effective merchandising and promotional strategies.
- Responsible for total Grocery/Adult Beverage department sales and merchandising. Including customer overall satisfaction - Friendly & Fresh.
- Analyzed sales data to identify trends, optimize inventory management, and increase product availability.
- Collaborated with vendors to negotiate favorable terms and improve product assortment based on customer demand.
Drug/GM Sales Manager
Fry's Food Stores
Tolleson, AZ
04.2012 - 01.2016
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Developed training programs to enhance staff performance and customer service skills including customer focus and associate tracker.
- Implemented inventory control measures, reducing waste and improving stock accuracy.
- Analyzed sales trends to optimize product placement and maximize revenue opportunities.
Education
Associate of Science - Horticulture Science
Arizona State University
Tempe, AZ05-2001
Skills
Articulate, analytical and results focused
Effective team member comfortable with leading and collaborating
Ability to uncover needs to create change
Motivated reliable self starter with communication and negotiation skill's
Affiliations
NextUp
Graduate of Kroger Leadership Academy UNC
Pearl Street Academy
Store Leadership Committee
House of Refuge- Volunteer
Timeline
Deli/Bakery Merchandiser
Fry's Food Stores
07.2019 - Current
Store Leader
Fry's Food Stores
03.2017 - 07.2019
Customer Communication Manager
Ralphs Grocery Company
01.2016 - 03.2017
Grocery Sales Manager
Fry's Food Stores
01.2014 - 01.2016
Drug/GM Sales Manager
Fry's Food Stores
04.2012 - 01.2016
Associate of Science - Horticulture Science
Arizona State University