Jeri Wilkinson
TUCSON,AZ
Summary
Motivated Customer Service professional of 40+ years which thrives in fast-paced environments. Works independently, with minimal supervision and pitch in to complete tasks. Demonstrated consistently strong work ethic and adherence to company policy and procedures,
Overview
40
40
years of professional experience
Work History
CASHIER/PHOTO LAB TECH
WALGREENS
Tucson, AZ
01.2016 - 07.2022
- Operated photo department cash register to scan items and process checks and credit card transactions.
- Assessed customer needs and examined order contents to identify processing requirements and timelines.
- Examined developed prints to determine defects such as broken lines, spots or blurs.
- Used inkjet printer, canvas and metal prints and mat boards to print and mount images.
- Built relationships with customers that developed into friendships and insured their continued business within the store.
- Informed customers of current promotions and sales, encouraging them to take advantage.
ASSISTANT STORE MANAGER
ROSS
TUCSON, AZ
09.2007 - 05.2014
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
BANQUET MANAGER
LA MARIPOSA
Tucson, AZ
02.2002 - 09.2006
- Organized banquet storage and surrounding areas to facilitate access to products and materials.
- Delegated tasks to staff members to maximize production under tight deadlines.
- Provided exceptional service to guests by immediately addressing needs and requests.
- Hired, trained and scheduled staff to maintain adequate coverage for successful operations.
Education
ENGLISH
SAHUARO HIGH SCHOOL
TUCSON, ARIZONA Skills
- Store Merchandising
- Photo Imaging
- Customer Experience
- Closing Procedures
- Till Counting
- Cash Register Operations
- Maintaining Clean Work Areas
- Photo Processing Equipment
- Cash Counting
- Proper Staffing
Accomplishments
Walgreens Employee of the Month 2016
Walgreens Employee Customer Care Award 2017
Walgreens Extraordinary Customer Care Award 2018
Timeline
CASHIER/PHOTO LAB TECH
WALGREENS
01.2016 - 07.2022
ASSISTANT STORE MANAGER
ROSS
09.2007 - 05.2014
BANQUET MANAGER
LA MARIPOSA
02.2002 - 09.2006
ENGLISH
SAHUARO HIGH SCHOOL
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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