Jeric Rosal
Kahului,HI
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Guest Service Representative
WorldMark by Wyndham
03.2026 - Current
- Delivered exceptional customer service, resolving inquiries and enhancing guest satisfaction.
- Managed front desk operations, efficiently checking in/out guests and coordinating room assignments.
- Handled guest complaints with professionalism, turning negative experiences into positive outcomes.
- Developed and maintained knowledge of local attractions, providing guests with tailored recommendations.
- Assisted in inventory management of supplies and amenities, ensuring availability for guest needs.
- Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
Public Area Attendant
Grand Wailea Resort & Spa
02.2025 - 11.2025
- Cleared rubbish and debris from lobby, elevators, stairways, and hallways to uphold cleanliness standards.
- Preserved cleaning equipment and reported maintenance deficiencies or irregularities to supervisor.
- Handled hazardous cleaning supplies to remove dirt, dust, grease, and film from surfaces according to proper procedures and labeling.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
Auto Body Technician
Auto Painting Maui
07.2024 - 12.2024
- Prepared vehicles by removing unnecessary accessories and applying protections to adjacent surfaces.
- Maintained equipment functionality with regular inspections, disassemblies, and cleaning of component parts.
- Assisted denting personnel with taking out dents and sags to achieve smooth surface.
- Performed buffing and finishing duties at end of each paint job.
Overnight Stocker
Lowe's
02.2023 - 06.2024
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Warehouse Worker
Dependable Hawaiian Express
05.2022 - 01.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [50] pounds.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Assisted in receiving, stocking and distribution of merchandise.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Operated equipment while observing standard safety procedures.
Parts Delivery Driver
Valley Isle Motors
07.2021 - 04.2022
- Safely and punctually delivered auto parts to local automobile stores from large distributor.
- Pulled parts off store shelves to fill customer orders.
- Inspected load security and checked for damages.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated light trucks to deliver loads as far as 30 miles from home location.
Shuttle Driver
Valley Isle Motors
06.2019 - 05.2020
- Transported customers to and from home and/or shopping malls, restaurants, etc.
- Operated with safety and skill to avoid accidents and delays.
- Maintained clean and neat shuttle for passenger comfort.
- Provided information about routes, destinations and timelines to inform passengers.
- Followed company policies and procedures and maintained compliance with standards.
- Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
Lot Attendant
Mercedes-Benz Of Maui
01.2015 - 02.2017
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Escorted drivers to vehicles and helped load or carry large items.
- Monitored and secured lot, reporting suspicious activity to management for quick resolution.
- Delivered above and beyond service to VIP guests at property.
- Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.
Education
High School Diploma -
Henry Perrine Baldwin High School
Wailuku, HI05-2010
Skills
- Reliability
- Adaptable and flexible
- Multitasking Abilities
- Problem-solving abilities
- Decision-making
- Strong work ethic
Certification
- Certified Forklift Operator
Timeline
Guest Service Representative
WorldMark by Wyndham
03.2026 - Current
Public Area Attendant
Grand Wailea Resort & Spa
02.2025 - 11.2025
Auto Body Technician
Auto Painting Maui
07.2024 - 12.2024
Overnight Stocker
Lowe's
02.2023 - 06.2024
Warehouse Worker
Dependable Hawaiian Express
05.2022 - 01.2023
Parts Delivery Driver
Valley Isle Motors
07.2021 - 04.2022
Shuttle Driver
Valley Isle Motors
06.2019 - 05.2020
Lot Attendant
Mercedes-Benz Of Maui
01.2015 - 02.2017
High School Diploma -
Henry Perrine Baldwin High School