Diana Bellaire
Kwik Trip
Sparta,Wisconsin
25
years of professional experience
Dedicated Guest Service Representative with a strong work ethic, reliability, and cash handling expertise. Committed to enhancing customer satisfaction and creating welcoming environments.
Work History
Guest Service Representative
5 Years- Delivered exceptional customer service, resolving inquiries and complaints effectively.
- Managed cash register operations, ensuring accurate transactions and balanced drawers.
- Maintained cleanliness and organization of store areas, enhancing customer experience.
- Assisted in inventory management, restocking shelves to maintain product availability.
- Collaborated with team members to achieve sales goals and enhance customer satisfaction.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
- Enhanced guest satisfaction by providing exceptional customer service at the front desk.
- Created welcoming and comfortable a welcoming and comfortable environment for guests.
Certified Nursing Assistant
19 Years 6 Months- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Implemented infection control procedures to maintain a safe environment.
- Collaborated with interdisciplinary teams to develop patient care plans.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
High School Diploma
Certified Nursing Assistant - Nursing Assistant
Skills
Customer service
Cash handling
Payment collection
Work ethic
Patience
Reliability
Customer assistance
Reliability and punctuality
Strong work ethic
Quick learner
Patience and empathy
Integrity
Timeline
Guest Service Representative
Kwik Trip
06.2021 - 06.2026Read More
Certified Nursing Assistant
Rolling Hills Rehab Center
11.2001 - 05.2021Read More
Union Grove Union High
High School Diploma
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Western Technical College
Certified Nursing Assistant from Nursing Assistant
Read More