JERICA ASHLEY
Summary
Dependable Service-oriented Loan Operations Specialist with 5 years of experience supporting loan officers and maintaining accurate credit file documentation. Core competencies include reviewing, updating, multitasking, computer and various clerical skills, as well as excellent communication and time management skills. Known for reliability, attention to detail, and consistent follow-through on inquiries and request from loan officers. Handles task with accuracy and confidentiality in all financial records.
Overview
22
22
years of professional experience
Work History
Post Closing Technical Projects Specialist
Cadence Bank
12.2020 - Current
- Analyzed customer data to enhance service delivery and support business objectives.
- Collaborated with cross-functional teams to streamline workflows and increase operational efficiency.
- Implemented process improvements that reduced turnaround time for customer inquiries.
- Working inquiries on Microsoft spreadsheets
- uploading images removing exceptions
- Eforms that include change request and general loan policy memos
Bread Distributor
Flowers Bakery Co.
01.2015 - 11.2018
- Record sales or delivery information on daily sales or delivery record
- Arrange merchandise and sales promotion displays or issue sales promotion materials
- Stocked shelves accordingly
- Organized products for display
- Sorting stale products
- Assisting customers
- Placed orders and printed tickets
- Overseeing of how route was ran
File Clerk
Bancorp South Central Loan Operations
10.2003 - 01.2006
- Scan or read incoming materials to determine how they should be classified or filed
- Find and retrieve information from files in response to requests from authorized users
- Scanned loan files to the shelf
- Scanned loan documents to the file
- Organized loan files and loan documents
- Conducted inventory of loan files quarterly
- Verified correct location of the document and the file
Education
High School Diploma -
Mantachie Attendance Center
Mantachie, MS05.2001
Skills
- Detail-oriented data input
- Personal service proficiency
- Skilled in software usage
- Effective time management
- Judgment and Decision Making
- Effective negotiation
- Experienced in data analysis using spreadsheets
Timeline
Post Closing Technical Projects Specialist
Cadence Bank
12.2020 - Current
Bread Distributor
Flowers Bakery Co.
01.2015 - 11.2018
File Clerk
Bancorp South Central Loan Operations
10.2003 - 01.2006
High School Diploma -
Mantachie Attendance Center