Jericho Copeny
Sacramento,CA
Summary
Proven track record in enhancing guest relations and service quality, demonstrated during tenure at Ruby Tuesday. Excelled in upselling techniques and maintained professional appearance, significantly contributing to customer satisfaction. Skilled in sales techniques and cash handling, ensuring transactions are completed with utmost accuracy. Well versed in customer service.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Ruby Tuesday
11.2020 - 06.2024
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Cashier
#1 Tobacco & Vape
07.2023 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Pine Forest High School
Fayetteville, NC06.2019
Skills
- Service Quality
- Guest Relations
- Professional Appearance
- Sales Techniques
- Upselling techniques
Timeline
Cashier
#1 Tobacco & Vape
07.2023 - 03.2024
Restaurant Waiter
Ruby Tuesday
11.2020 - 06.2024
High School Diploma -
Pine Forest High School