Jerick Balantakbo
South San Francisco,United States
Summary
Courteous Doorman with 30+ years of hands-on experience working in apartment buildings and facilitate building safety. Well-versed in assisting guests with transportation and handling deliveries as well as coordinating staff schedules.
Overview
25
25
years of professional experience
Work History
Doorman
Gramercy Towers
05.2017 - Current
- Maintained a welcoming environment for residents and guests through courteous greetings and assistance.
- Enhanced building security by vigilantly monitoring entrance and exit points.
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
- Offered personalized support for elderly or disabled residents, adapting services according to individual needs.
- Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
- Assisted with package deliveries by logging receipt of packages delivered and notifying residents for pickup.
- Answered lobby phone calls using standard professional greeting
Doorman
1000 Green Apartments
01.2000 - Current
- Maintained a welcoming environment for residents and guests through courteous greetings and assistance.
- Enhanced building security by vigilantly monitoring entrance and exit points.
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
- Offered personalized support for elderly or disabled residents, adapting services according to individual needs.
- Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
- Answered lobby phone calls using standard professional greeting and assisted callers with directions or instructions for building.
- Collaborated with building management to address resident concerns quickly and effectively.
- Assisted with resident deliveries
- Drove resident's cars as needed
- Trained new door staff in company policies, procedures, and customer service expectations to ensure seamless integration into the team.
- Coordinated staff schedules
Education
Westmoor High School
Daly City, CASkyline College
San Bruno, CASkills
- Package handling
- Tenant relations
- CCTV monitoring
- Fire safety
- Complaint handling
- Parking management
- Professional appearance
- Strong interpersonal skills
- Team player
- Honest and dependable
- Time management
- Reliable and responsible
Timeline
Doorman
Gramercy Towers
05.2017 - Current
Doorman
1000 Green Apartments
01.2000 - Current
Westmoor High School
Skyline College
Similar Profiles
Iva CekiciIva Cekici
Dental Office Manager at Gramercy Orthodontics/Gramercy Kids SmilesDental Office Manager at Gramercy Orthodontics/Gramercy Kids Smiles
Martha Macias-KurtzMartha Macias-Kurtz
Complex Claims Specialist at Gramercy Risk ManagementComplex Claims Specialist at Gramercy Risk Management
Emmanuel QuindeEmmanuel Quinde
Support at Gramercy TavernSupport at Gramercy Tavern