Jerika Roe
Battle Creek
Summary
Certified Medical Assistant with background working in fast-paced healthcare environments. Demonstrated strengths include clinical procedures, patient education, and administrative tasks. Well-versed in medical terminology, electronic health records, and HIPAA regulations. Previous work has consistently resulted in improved patient care through effective communication and procedural efficiency.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Grace Health
Battle Creek
08.2022 - Current
- Assisted with patient intake by collecting medical history and verifying information.
- Coordinated appointment scheduling for patients, ensuring efficient use of clinic resources and minimizing wait times.
- Provided support during clinical procedures by preparing instruments and assisting healthcare providers as needed.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
Sports rehab registrar
Oaklawn Hospital
Marshall
02.2022 - Current
- Preforms general clerical and support duties for the physical rehab department.
- Greets and checks in patients and visitors.
- Assist patients with registration and scheduling.
- Insurance Authorization.
- Answering phones and taking messages.
- Collecting insurance copayments.
- Communicating proficiently and professionally with all of the physical therapists.
- Prepares medical records as requested by health management.
- Inventories, orders and maintain all office supplies.
- Maintain Medicaid report monthly for all active patients
Operations Supervisor
GrIfols Biomat USA
Battle Creek
03.2017 - 02.2022
- Control donor flow in center by performing where needed to maintain service standards
- Assist with maintaining a positive moral, leading, coaching, mentoring and developing teammates
- Supervise employees during donor selection, and plasma collection
- Manage and maintain donor staff schedules
- Answer phones, schedule appointments
- Uphold Quality and Compliance standards of highly regulated industry
Direct Care Staff
CHS Group
Battle Creek
08.2016 - 03.2017
- Assist clients with developmental disabilities daily living needs
- Occupational assistance and Client companion
Job Coach
The Arc of calhoun county
Battle Creek
05.2015 - 08.2016
- Assisted and when necessary intervened clients to ensure successful participation in the community through volunteerism and employment opportunities
Cashier
Shell service station
Battle Creek
04.2014 - 03.2015
- Cashier, customer service, stocking, inventory
Receptionist
Life SOLUTIONS
Battle Creek
10.2010 - 03.2014
- Maintain professional and confidential records
- Data Entry, computer calling system linked to assignment
- Customer service, active listening and phone professionalism
Education
High school diploma - General Studies
Battle Creek Central High School
Battle CreekSkills
- Supervising Experience
- Injection administration
- Attention to detail
- Patient education
- Vital sign monitoring
- Medication administration
- Medical terminologies
- Microsoft Word
- Microsoft Office
- Leadership
- Communication skills
Certification
- CPR certified
- Non-violent crisis intervention
- Cultural competence
- Recipient rights
- Job coach training program
Notes
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Assessments
- Medical receptionist skills, Highly Proficient, 11/21
- Customer service, Expert, 01/21
- Customer focus & orientation, Highly Proficient, 01/22
- Administrative assistant/receptionist, Proficient, 01/22
- Medical receptionist skills, Proficient, 05/22
Timeline
Certified Medical Assistant
Grace Health
08.2022 - Current
Sports rehab registrar
Oaklawn Hospital
02.2022 - Current
Operations Supervisor
GrIfols Biomat USA
03.2017 - 02.2022
Direct Care Staff
CHS Group
08.2016 - 03.2017
Job Coach
The Arc of calhoun county
05.2015 - 08.2016
Cashier
Shell service station
04.2014 - 03.2015
Receptionist
Life SOLUTIONS
10.2010 - 03.2014
High school diploma - General Studies
Battle Creek Central High School