JERILISA GLEASON
Tohatchi,USA
Summary
Over the years I been in caregiving. That field has taught me a lot. I have done in home caregiving and professional direct care. I learn a lot of interesting things while being in that field of work. The company provide training for all
Overview
13
13
years of professional experience
1
1
Certification
Work History
DSP (Direct Support Professional)
Ramah Care Services Inc
Gallup, NM
01.2023 - 12.2023
- Helping with daily activities, such as dressing and undressing, cooking and cleaning, and bathing
- Running errands, doing laundry, and light house cleaning
- Take individuals out on outing throughout the communities Providing companionship throughout the entire outing.
- Monitoring a patient daily life conditions and quality of life and reporting changes to designated health professionals Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Maintained detailed records of services performed on clients.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Drove clients to doctors' appointments and social outings.
- Monitored client's well-being, safety and comfort under physician direction.
- Staff maintain safe and clean environment for the individuals
- Offering mobility support to individuals suffering from limited mobility
- Contacted medical providers on behalf of clients to follow up on appointments.
- Organized oral medications for clients following dosage and schedule requirements.
Retail Sales Worker
Fashion Mart
Gallup, New Mexico
08.2022 - 12.2022
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Assisted in the preparation and execution of physical inventory counts.
- Assessed customer product needs and interests in order to best recommend suitable items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Processed and organized shipments, restocking merchandise on the sales floor promptly.
- Created price tags and merchandise signs for new items.
- Verified that all pricing was accurate on products throughout the store.
Home Health Care Aide
Quality Home Care
Gallup, NM
07.2012 - 07.2022
- Providing transportation and Offering mobility support to individuals suffering from limited mobility
- Helping with daily activities, such as dressing and undressing, cooking and cleaning, and bathing
- Assisting with appointments Providing companionship throughout the day
- Help with medication reminders
- Monitoring a patients daily life conditions and quality of life and reporting changes to designated health professional
- Maintain a safe and clean environment around their homes
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- Reported any changes in the patient's condition immediately after observation was made.
- Provided companionship for elderly or disabled clients by engaging in conversation, reading aloud, playing games, and other activities.
- Followed care plan and directions to administer medications.
- Maintained accurate records of patient care services provided.
- Recognized emergency situations and implemented appropriate procedures.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
Cashier/Sales Associate
Fallas Stores
Gallup, NM
07.2016 - 07.2018
- Handle returns and exchanges of merchandise
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Built and maintained productive relationships with employees.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Used suggestive selling techniques to promote add-on sales.
- Learned roles of other departments to provide coverage and keep store operational.
- Stocked shelves with merchandise when needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Team Member
Diary Queen
Gallup, NM
05.2011 - 08.2011
- Customer service: Greet customers, answer questions, and provide assistance
- Order processing: Enter orders into the point of sale system, bag orders, and complete orders accurately
- Maintenance: Maintain equipment and work areas, and inform management of maintenance needs
- Stocking: Stock paper goods, condiments, silverware, beverages, cups, and lids
- Maintained a clean and organized work area throughout shift.
- Resolved customer issues promptly in a professional manner.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Rotated through series of different stations based on team needs.
- Greeted customers upon entering the store with friendly demeanor.
- Upheld high standards of productivity and quality in operations.
- Participated in regular training sessions to improve product knowledge and service skills.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Developed positive customer relationships through friendly greeting and excellent service.
Education
High School Diploma -
Tohatchi High School
Tohatchi05-2010
Some College (No Degree) - Early Childhood Education
UNM-Gallup
Gallup, NMSkills
- Medical chart documentation Vital signs monitoring & Medication administration
- Certified in CPR/AED & first aid certification & CPR certification
- Multitasking Abilities Fast learner & organization Daily reporting
- Direct care aide & disability care
- Training and onboarding Customer assistance Customer service excellence
- Patience and empathy
- Dependability and reliability
- Staff mentoring & Data entry
- Work ethic and integrity
- Hospitality and accommodation
- Written and verbal communication
- Retail merchandising & Sales expertise
Certification
- Food Handler Certification, 10/31/29
- Driver's License, 10/31/29
- First Aid Certification
Accomplishments
- Key holder for 2 months
- Head cashier for 2 years
- Managed kid store 6 months
- Professional Direct Care Staff for individuals 1years
- Professional Home Care Assistant 10+ years
References
References available upon request.
Languages
English
Full Professional
Navajo native language
Limited
Timeline
DSP (Direct Support Professional)
Ramah Care Services Inc
01.2023 - 12.2023
Retail Sales Worker
Fashion Mart
08.2022 - 12.2022
Cashier/Sales Associate
Fallas Stores
07.2016 - 07.2018
Home Health Care Aide
Quality Home Care
07.2012 - 07.2022
Team Member
Diary Queen
05.2011 - 08.2011
High School Diploma -
Tohatchi High School
Some College (No Degree) - Early Childhood Education
UNM-Gallup