Mychayla Wright
Toledo,OH
Summary
Certified Phlebotomist supporting accurate patient observation and clear documentation in care settings that require careful communication, routine adherence, and attention to safety. Background in residential support includes assisting with medication administration, monitoring changes, and working closely with families and team members to maintain consistent daily care. Brings a steady, patient-focused approach that fits specimen collection and lab support.
Overview
2
2
Languages
7
7
Certifications
18
18
years of professional experience
Work History
DSP (Direct Support Professional)
G&M
Toledo, OH
03.2025 - Current
- Provided direct care and support to individuals with disabilities in a residential setting
- Assisted residents with daily living activities such as bathing, grooming, and dressing
- Administered medication according to prescribed schedules and documented any changes or concerns
- Ensured the safety and well-being of residents by maintaining a clean and organized living environment
DSP (Direct Support Professional)
Reliance Care Solutions
Toledo, OH
02.2025 - Current
- Track 2 resident care tasks weekly while supporting daily routines in a residential setting.
- Provide direct support to adults with developmental disabilities in a residential setting, adapting care to daily needs.
- Assist residents with bathing, grooming, dressing, toileting, and mobility while maintaining dignity and comfort.
- Administer medications on schedule, document observations, and report changes or concerns to care teams.
- Maintain a clean, organized living environment that supports resident safety and well-being.
DSP (Direct Support Professional)
Helping Hands Healthcare
Toledo, OH
09.2018 - 02.2025
- Supported 6 clients weekly with bathing, dressing, meal preparation, and other daily living routines.
- Implemented individualized care plans, adapting support to each client's goals, needs, and daily routines.
- Maintained accurate progress documentation on behaviors, incidents, and medical information for the care team.
- Coordinated appointments, transportation, and visit support while collaborating with doctors, therapists, case managers, and families.
Retail Sales Associate
Dollar Tree
Toledo, OH
03.2015 - 09.2018
- Built stronger relationships with repeat customers, supporting loyalty and a more consistent shopping experience.
- Trained new sales associates on company policies and best practices during onboarding.
- Maintained a reliable front-end workflow by keeping checkout duties organized and completed efficiently each shift.
Retail Sales Associate
Family Dollar
Toledo, OH
01.2012 - 02.2013
- Resolved customer complaints promptly and professionally to maintain satisfaction and encourage repeat business.
- Loaded and unloaded trucks, then stocked merchandise to keep shelves organized and sales-ready.
- Supported the sales floor by keeping displays tidy and helping customers locate needed items.
Cashier/Cook
McDonald's
Toledo, OH
06.2008 - 12.2011
- Handled refund and exchange issues promptly, maintaining a calm and professional customer experience.
- Trained new hires on cash handling procedures, company policies, and customer service standards.
- Prepared food orders and supported front-of-house operations during busy shifts.
Education
High School Diploma - undefined
Polly Fox Academy Community School
Toledo, OH06.2008
High School Diploma -
Polly fox academy
Toledo, OH06.2008
Skills
Indirect Patient Care
Medication Administration
Progress documentation
Patient Management
Medical Records Management
Case management
Clinical quality program standards
State regulations knowledge
First aid and safety
Patient Assessments
Venipuncture
Specimen collection
Infection control
Patient identification
Vital signs monitoring
Medical documentation
Certification
Certified Phlebotomy Technician
Languages
Spanish
English
Timeline
DSP (Direct Support Professional)
G&M
03.2025 - Current
DSP (Direct Support Professional)
Reliance Care Solutions
02.2025 - Current
DSP (Direct Support Professional)
Helping Hands Healthcare
09.2018 - 02.2025
Retail Sales Associate
Dollar Tree
03.2015 - 09.2018
Retail Sales Associate
Family Dollar
01.2012 - 02.2013
Cashier/Cook
McDonald's
06.2008 - 12.2011
High School Diploma - undefined
Polly Fox Academy Community School
High School Diploma -
Polly fox academy