Jerilynn Casler
Minneapolis,MN
Summary
People lover who likes to take guests on a total food experience, elevating the food that's being served by providing guest with best experience possible. Making them feel like they are a party guest in your home. A career server who takes great pride in what I do. Lucky to pursue a love of service in the industries that have always been inspiring: food, design, and entertaining. Leading by example and to being open to ever changing circumstances, Pushing to learn is also a virtue that helps me with growth and skill set. A loyal employee who values the opportunity to shine :)
Overview
23
23
years of professional experience
Work History
Server
Barbette
01.2007 - Current
- Food and Beverage knowledge
- Communicating sincerely with guests to ensure expectations are met and elevated
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked well in team settings, providing support and guidance.
Event Coordinator/Captain
Trapeze
01.2022 - 01.2023
- Helped establish Barbettes private event space.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Demonstrated leadership skills in managing projects from concept to completion.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Trained and supervised event staff to complete tasks on time.
- Established positive relationships with clients, ensuring their needs were met throughout event planning process.
- Utilized social media to promote events and increase attendance.
- Gained strong leadership skills by managing projects from start to finish.
Farmer
Riverbend Farm
01.2020 - 01.2021
- Planter, Cultivator
- I was working with the earth to provide organic food to local Coops and restaurants
- I was learning about food and how it is produced in a way that is not harmful to the environment and to people.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Server
Bryant Lake Bowl
01.2001 - 01.2021
- Brought a fun experience for guests by providing good service with a warm personal touch
- Wearing different hats - parties, theater, dining room and patio
- Ability to work in fast paced environments
- Educated patrons about farm to table
- Planned a monthly movie night in the Theater with food and drink specials as well as a live music pre show.
Sales
Architectural Antiques
01.2001 - 01.2006
- Helped designers find architectural element that would serve their clients needs
- Worked with online sales
- Assisted with salvage in old building giving the special architectural elements new life through up-cycling
- Knowledge of architectural time periods (Art Deco, Victorian, Arts and Crafts, Mid Century) and details.
- Led customers through smooth sales processes.
Education
Bachelor of Arts Degree -
Eastern Connecticut State University
Willimantic, ConnecticutSkills
- Reliable and Responsible
- Upselling and Cross Selling
- Strong Work Ethic
- Adaptable and Flexible
- Relationship Building
- Team Leadership
- Calm Under Pressure
- Attention to Detail
- Personnel Training
- Conflict and Complaint Resolution
- Inventory Management
- Special Event Coordination
Awards
Top sales at Barbette
Timeline
Event Coordinator/Captain
Trapeze
01.2022 - 01.2023
Farmer
Riverbend Farm
01.2020 - 01.2021
Server
Barbette
01.2007 - Current
Server
Bryant Lake Bowl
01.2001 - 01.2021
Sales
Architectural Antiques
01.2001 - 01.2006
Bachelor of Arts Degree -
Eastern Connecticut State University