Jerlyn Rodriguez
Denver,CO
Summary
Detail-oriented and methodical front desk and billing offering 5 years of experience in related roles. Exceptional abilities in conducting research, problem-solving and prioritizing simultaneous tasks. Leverages resourcefulness, critical thinking skills and superior work ethic for top job performance.
Overview
6
6
years of professional experience
Work History
Front Desk/Billing Specialist
Regen Revolution
04.2023 - Current
- Working front desk greeting patients, scheduling appointments, taking phone calls, scheduling out care plans, tracking patients
- Billing department writing financials for patient care plans, verifying insurance, checking auto pulls, posting payments.
- Monitored outstanding invoices and performed collections duties.
- Responded to customer concerns and questions on daily basis.
Esthetician/ Administrative
Essex Med Spa
09.2018 - 03.2023
- I have done administrative and front desk duties which entailed working with clients on a daily basis, problem solving, money management and inventory management
- I have also done esthetic work here that involved, medical facials, microdermabrasion,chemical peels , dermaplaning, microneedling and other various facial services.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
Education
Skills
- Retail sales
- Dermabrasion
- Body waxing
- Cash handling
- Front desk
- Merchandising
- Billing (1 year)
- Posting payments
- Upselling
- Insurance Verification
- Data entry proficiency
- HIPAA Compliance
- Payment posting
- Customer Engagement
- Patient account management
- Customer Service
Timeline
Front Desk/Billing Specialist
Regen Revolution
04.2023 - Current
Esthetician/ Administrative
Essex Med Spa
09.2018 - 03.2023