Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Jermain Gross

Summary

Effective GTM & Strategy Ops problem-solver with advanced cross functional skills. Seeking to take on a exciting new role with a growing dynamic team.

Overview

Work History

Global Product Strategy & Operations Manager

TikTok
01.2024 - Current
  • Led and owned one of TikTok's leading advertiser video content products within the SMB and Key Enterprise markets
  • Grew our SMB adoption of the product by 270% and revenue over 10x QoQ
  • Designed and led the expansion GTM strategy for our product support framework
  • Executed SOPs and strategic initiatives for the product, unlocking over $15M worth of revenue

Revenue Strategy & Ops Manager -Global Business

Twitter
2022 - 2023
  • Acted as COO to Senior Director in Global Business Partnerships team, managing strategy and operations for more than $3B of business
  • Partnered with senior leadership to set and execute on monthly, quarterly and annual planning + objectives across Sales, Product, and Finance
  • Led GTM revenue strategy for global company partnerships to foster scale and spend diversification
  • Strategized and analyzed product performance across all verticalizations and identified opportunity within each segmentation
  • Led 2 global strategy & ops teams of +30 members that focused on scaled solutions to drive sales revenue
  • Designed global team strategy, OKRs, productivity goals, performance quality objectives, team budget, headcount, and daily operations
  • Managed automation and other GTM strategies from 0 to 1 that boosted revenue scale, operational performance, and lowered costs

Senior Research And Valuations Analyst

Prologis, Inc
2018 - 2019
  • Acted as COO to VP of Research and Strategy for largest logistics company in the world
  • Ran marketplace and supply chain research reports to quantify operational strategies and economic impact on $3.3B business
  • Executed regional research and analysis to pinpoint industrial real estate acquisition potential, supply chain opportunity and current asset cashflow performance
  • Executed weekly, monthly and quarterly business strategy reporting to C-Suite Executives
  • Regularly produced financial and cash flow models for tenant lifecycles and cost benefit analysis

Risk - Senior Underwriter Loan Officer

Earnest Inc
2015 - 2016
  • Underwrote over $1B worth of refinance loans during early fintech startup stage
  • Conducted risk strategy, cash flow, credit, transaction, liquidity, and tax analysis of loan borrower's portfolio to determine default probability and loan approval
  • Pitched various user features and offerings that ultimately helped grow revenue and retain long term quality clients
  • Led and project managed cross functional teams to improve efficiency in user experience and reduced client turn over rate by 30%

Sales Analyst

Google (Contract)
2014 - 2015
  • Evaluated SMB, Mid Market, and Enterprise sales performance to identify & improve sales efficiency
  • Supported senior leadership directly and identified sales segmentation opportunities, maximizing revenue potential by 15%
  • Led account to top tier program compatibility process from beginning to end
  • Applied sales forecasting techniques and strategic planning to verify sales and profitability of program

Education

Bachelor of Arts - International Business and Spanish

Pepperdine University
Malibu, CA

Master Of Business Administration (M.B.A) -

Hult International Business School
London, UK

Skills

  • Program Management, Strategy & Ops, GTM Strategy, Competitive Analysis, Cross Functional Team Optimization, Data Analytics, Strategy Planning, Supply Chain Operations, Public Speaking, Risk Analysis, Annual Planning, Forecasting, Road Mapping, Product Analysis, Team Development, and Financial Analysis
  • Excel, SQL, Tableau, Powerpoint, JIRA, Looker, Salesforce, and Slack

Interests

Languages: English (fluent), Spanish (fluent), Mandarin (basic) and French (elementary).
Traveling: I’ve lived in the U.S, Europe, and Asia and have traveled to all global continents except Antarctica

Volunteering: Boys & Girls Club, LGBTQ initiatives, Habitat For Humanity.

Timeline

Global Product Strategy & Operations Manager

TikTok
01.2024 - Current

Revenue Strategy & Ops Manager -Global Business

Twitter
2022 - 2023

Senior Research And Valuations Analyst

Prologis, Inc
2018 - 2019

Risk - Senior Underwriter Loan Officer

Earnest Inc
2015 - 2016

Sales Analyst

Google (Contract)
2014 - 2015

Bachelor of Arts - International Business and Spanish

Pepperdine University

Master Of Business Administration (M.B.A) -

Hult International Business School
Jermain Gross