Jermaine A Heyward
Mesquite,Texas
Summary
Highly motivated individual seeking position as a professional detention officer to protect and service with integrity, commitment and honor.
Professional with extensive experience in security and supervision roles, adept at maintaining order and ensuring safety in high-pressure environments. Strong focus on team collaboration and delivering results, known for reliability and adaptability to shifting needs. Skilled in conflict resolution, communication, and emergency response, with keen sense of responsibility and integrity.
Overview
10
10
years of professional experience
Work History
Detention Service Officer
Dallas County Sheriff Department
05.2015 - 09.2015
- Conduct thorough inspections to detect any prohibited items, contraband, or potential security threats.
- Maintain a controlled environment and prevent the introduction of dangerous substances or weapons into the facility.
- Issuing verbal warnings, implementing disciplinary measures, or documenting violations
- Supervises inmates during meals, personal hygiene and related activities for conformance to institutional rules, regulations and procedures.
- Escorts and safeguards inmates to cell; checks on inmates' physical condition.
- Receives, counts, records and washes all laundry in the jail.
- Dispenses personal and cell cleaning equipment
- Distributes medication to inmates as prescribed or directed.
- Prepares routine records on inmates
- Ensures the care and maintenance of quarters.
- Records visits; inspects items brought into the jail; checks incoming and outgoing mail.
- Ensured accurate record keeping by documenting inmate behavior, incidents, and daily activities in logbooks and electronic databases.
- Enhanced security by conducting thorough inmate searches and cell inspections.
- Performed physical searches such as pat-downs and strip searches.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
G4S Security Solutions
08.2014 - 05.2015
- Respond to alarms by investigating and assessing the situation
- Provide assistance to people in need
- Submit reports of daily surveillance activity and important occurrences
- Patrol premises regularly to maintain order and establish presence
- Monitor and authorize entrance of vehicles or people in the property
Correctional Officer
Texas Department Of Criminal Justice
10.2013 - 07.2014
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Reduced inmate altercations through proactive conflict resolution strategies.
- Maintained detailed records of inmate behavior and activity, contributing to facility security.
- Oversaw visitation sessions, maintaining order and ensuring safety of all parties involved.
US Security & Associates
10.2009 - 11.2012
- Secure premises and personnel by patrolling property, monitoring surveillance equipment, inspecting buildings, equipment, and access points, permitting entry.
- Obtain help by sounding alarms.
- Prevent losses and damage by reporting irregularities, informing violators of policy and procedures, restraining trespassers.
- Ensure employees have identity verification and that unauthorized people cannot enter the workspace without guest passes or other credentials.
- Monitor video surveillance for any unusual activity in locations around the office.
Norred & Associates
10.2008 - 10.2009
- Respond to alarms by investigating and assessing the situation
- Provide assistance to people in need
- Submit reports of daily surveillance activity and important occurrences
- Patrol premises regularly to maintain order and establish presence
- Monitor and authorize entrance of vehicles or people in the property
Allied Barton
01.2007 - 10.2008
- Patrol premises regularly to maintain order and establish presence
- Monitor and authorize entrance of vehicles or people in the property
- Secure all exits, doors and windows after end of operations
- Check surveillance cameras periodically to identify disruptions or unlawful acts
- Investigate people for suspicious activity or possessions
- Respond to alarms by investigating and assessing the situation
Security Officer
SecurAmerica
08.2005 - 01.2007
- Secure premises and personnel by patrolling property, monitoring surveillance equipment, inspecting buildings, equipment, and access points, permitting entry.
- Obtain help by sounding alarms.
- Prevent losses and damage by reporting irregularities, informing violators of policy and procedures, restraining trespassers.
- Ensure employees have identity verification and that unauthorized people cannot enter the workspace without guest passes or other credentials.
- Monitor video surveillance for any unusual activity in locations around the office.
- Perform security procedures such as metal detectors or bag checks.
- Manage security risks with ease and using sound judgment to quickly resolve problematic situations.
Education
GED -
Ft. Dorchester High School
North Charleston, SC08.2001
Some College (No Degree) -
Computer
Microsoft 365 Fundamental Certification - undefined
Some College (No Degree) - Culinary Arts
Arts Institute of Atlanta
Atlanta, GAHVAC/R
Interactive College of Technology
Atlanta, GA2011
Skills
- Problem-solving
- Patrol procedures
- Attention to detail
- Incident reporting
- Excellent communication
Timeline
Detention Service Officer
Dallas County Sheriff Department
05.2015 - 09.2015
G4S Security Solutions
08.2014 - 05.2015
Correctional Officer
Texas Department Of Criminal Justice
10.2013 - 07.2014
US Security & Associates
10.2009 - 11.2012
Norred & Associates
10.2008 - 10.2009
Allied Barton
01.2007 - 10.2008
Security Officer
SecurAmerica
08.2005 - 01.2007
Microsoft 365 Fundamental Certification - undefined
GED -
Ft. Dorchester High School
Some College (No Degree) -
Computer
Some College (No Degree) - Culinary Arts
Arts Institute of Atlanta
HVAC/R
Interactive College of Technology
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