Jermaine Downs
Florence,SC
Summary
Experienced professional with a strong background in supporting individuals with intellectual and developmental disabilities. Extensive experience in crisis intervention, staff supervision, and behavior management in mental health and residential settings. Proven ability to lead teams, ensure safety protocols, and provide compassionate care. Skilled in developing individualized care plans and fostering an inclusive, supportive environment for clients. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
21
21
years of professional experience
Work History
Direct Support Professional
Pee Dee Center
Florence , SC
01.2024 - Current
- Ensures the health and safety of each consumer while following prescribed behavior support plans (BSP), dining protocols, lifting protocols, and training and service programs outlined in their individual support plan. • Reports to duty as outlined in policy and procedures and assumes accountability for assigned individuals.
- • Provides direct, hands-on individual care to all consumers as needed, following professional techniques in line with agency guidelines, rules, and regulations.
- Participates in training and provides guidance to consumers in developing activities of daily living skills.
- Transports and monitors consumers to and from off-campus appointments, programs, and activities. • Implements training and service programs as outlined in the individual support plan, assists with daily activities, and engages consumers in group activities, in accordance with ICF/ID active treatment standards. •Completes timely and accurate data collection and/or assessments, maintains documentation in compliance with SCDDSN policy and procedures.
- Provides input and engages as an active member of the interdisciplinary team; participates in team meetings and scheduled staff meetings.
- Reports significant events and suspected abuse immediately per SCDDSN policy and procedures.
- Ensures a safe, orderly, neat, and clean environment for all consumers
Meter Technician
City Of Florence
Florence , SC
03.2013 - 05.2023
- Read residential and commercial water meters accurately.
- Recorded and reported meter readings for billing purposes.
- Inspected meters for damages and reported malfunctions.
- Assisted with the installation and maintenance of meters.
- Responded to customer inquiries and resolved billing issues.
Activity Instructor
City Of Florence
Florence , SC
02.2009 - 03.2013
- Provided after-school activities for children aged 6-18. • Assisted with daily homework assignments. • Organized and managed summer camps for youth
- Assisted with the development of special events related to recreational programming.
- Conducted pre-activity briefings to ensure safety standards were met by all participants.
- Managed large groups of children safely during outdoor excursions.
- Demonstrated techniques for proper use of equipment for a variety of activities.
- Ensured health and safety regulations were adhered to at all times.
Senior Mental Health Technician
Palmetto Pee Dee Behavioral Health
Florence , SC
08.2007 - 07.2010
- Supervised and coordinated daily operations, ensuring efficient and effective service delivery. • Briefed staff on occurrences during the first shift and delegated tasks accordingly. •Assigned staff to various units based on skill sets and needs.
- Conducted staff training sessions on safety protocols, emergency procedures, and care standards.
- Monitored compliance with agency policies and regulations, providing guidance and corrections as needed.
- Signed off on 15-minute checks and reviewed nightly write-ups to ensure accurate documentation.
- De-escalated level 4 incidents, providing leadership and crisis management.
- Communicated critical incidents and updates to third shift supervisors.
- Developed and implemented behavioral intervention plans in collaboration with interdisciplinary teams.
Mental Health Technician
Palmetto Pee Dee Behavioral Health
Florence , SC
08.2003 - 08.2007
- Provided support and care for patients.
- Assisted in maintaining a safe and therapeutic environment
- Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills and social interaction among patients.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
- Developed positive relationships with patients while maintaining professional boundaries.
- Assisted in the development of individualized treatment plans for patients.
- Participated in weekly multidisciplinary team meetings to discuss patient progress and plan further interventions.
Education
Physical Therapy
Benedict College
Columbia, SC03-2002
High School Diploma -
West Florence High School
Florence, SC06-1997
Skills
- Youth activity coordination
- Homework assistance
- Summer camp organization
- Mental health support Staff briefing and assignment
- Incident de-escalation
- Customer service
- Meter reading and reporting
- Installation and maintenance of meters
- Problem-solving
- Supervisory skills
- Crisis intervention
- Behavioral management
- Training and development
- Individualized care planning
- Compliance with regulatory standards
- Team building
- Written Communication
- Organization and Time Management
- First Aid/CPR
- Conflict Resolution
Timeline
Direct Support Professional
Pee Dee Center
01.2024 - Current
Meter Technician
City Of Florence
03.2013 - 05.2023
Activity Instructor
City Of Florence
02.2009 - 03.2013
Senior Mental Health Technician
Palmetto Pee Dee Behavioral Health
08.2007 - 07.2010
Mental Health Technician
Palmetto Pee Dee Behavioral Health
08.2003 - 08.2007
Physical Therapy
Benedict College
High School Diploma -
West Florence High School
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