Jermaine Pomare
JAMAICA,New York
Summary
Resourceful Tool Rental Associate known for high productivity and efficient task completion. Possess specialized skills in equipment maintenance, customer service, and inventory management. Excel in problem-solving, communication, and adaptability, ensuring smooth operations and satisfied customers.
Overview
1
1
year of professional experience
Work History
Tool Rental Associate
Home Depot
Jamaica, New York
04.2023 - Current
- Assisted customers with selecting tools and equipment based on their individual needs.
- Provided technical assistance to customers regarding the operation of rental products.
- Organized and stocked shelves with a variety of tools and supplies in an orderly fashion.
- Inspected returned tools for damage or wear and tear prior to re-renting them.
- Ensured that all equipment was clean, maintained, tested and in safe working condition before renting it out.
- Processed rental transactions quickly and accurately using computerized checkout system.
- Provided excellent customer service by answering questions promptly and courteously.
- Followed up with customers after rental period had ended to ensure satisfaction with product usage.
- Continuously updated knowledge about new products available for rent in order to provide better recommendations to customers.
- Offered rental suggestions for businesses and individuals based on needs.
- Assessed, investigated and resolved issues with deliveries.
- Answered telephones to assist customers and resolve issues.
Education
High School Diploma -
Brooks Hill Bilingual School
Colombia11-2013
Skills
- Lease Management
- Maintenance Management
- Rental Transactions
- Prospecting
- Reservations
- Lead Conversion
- Cash Handling
- Customer Service
- Accuracy and efficiency
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Tool Rental Associate
Home Depot
04.2023 - Current
High School Diploma -
Brooks Hill Bilingual School