Jermaine Riley
Sales Associate & Food Service Worker
Orlando,FL
Summary
Proven track record in customer service and efficiency, demonstrated over the years with various companies by enhancing productivity and maintaining high safety standards. A quick learner and collaborative problem solver, adept at fostering positive customer relationships and driving satisfaction. Skilled in multitasking and communication, consistently achieving goals with a strong work ethic.
Overview
5
5
years of professional experience
11
11
years of post-secondary education
1
1
Certification
Work History
Food Service Worker
Gringos Locos LLC.
Orlando, FL
02.2023 - Current
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Sales Associate
The Home Depot, Inc.
Orlando, Florida
12.2020 - Current
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Restaurant Worker
Love's Travel Stop With Arby's
Moore Haven, Florida
02.2020 - 08.2020
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Maintained strict adherence to safety guidelines when handling food products or using kitchen equipment.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Greeted customers at front counter to answer questions and input meal orders into POS system.
- Contributed to overall positive work culture by fostering collaborative relationships with coworkers across all departments.
Education
Bachelor of Science - Chemistry
University of Central Florida
Orlando, FL 07.2016 - 05.2025
High School Diploma -
Moore Haven Middle-Senior High School
700 Terrier Pride Rd, Moore Haven, FL 33471 02.2015 - 05.2017
Skills
Customer service
Quick learner
Multitasking
Positive attitude and energy
Collaborative Problem Solver
Strong work ethic
Strong communication skills
Productivity and efficiency
ServSafe
Certification
ServSafe Food Handler Certification - National Restaurant Association.
Timeline
ServSafe Food Handler Certification - National Restaurant Association.
01-2024
Food Service Worker
Gringos Locos LLC.
02.2023 - Current
Sales Associate
The Home Depot, Inc.
12.2020 - Current
Restaurant Worker
Love's Travel Stop With Arby's
02.2020 - 08.2020
Bachelor of Science - Chemistry
University of Central Florida
07.2016 - 05.2025
High School Diploma -
Moore Haven Middle-Senior High School
02.2015 - 05.2017
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