Jermaine Williams
Moreauville,LA
Summary
Results-driven Operations Supervisor experienced in managing day-to-day business activities and enhancing production efficiency. Streamlined operations and increased productivity through strategic problem-solving and effective team leadership. Focused on developing high-performing teams and fostering strong vendor relationships to support organizational goals and boost profitability.
Overview
1
1
Language
1
1
Certification
11
11
years of professional experience
Work History
Operations Supervisor
Waste Connections Inc.
The Woodlands
06.2015 - Current
- Coordinated schedules and assignments for operational staff across multiple sites.
- Managed waste collection processes to optimize efficiency and service delivery.
- Supervised daily operations to ensure compliance with safety regulations.
Operations Supervisor
Waste Connections Inc.
The Woodlands, Texas
06.2015 - Current
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Supervised daily operations to ensure compliance with safety regulations.
- Coordinated schedules and assignments for operational staff across multiple sites.
- Managed waste collection processes to optimize efficiency and service delivery.
- Trained new employees on operational procedures and safety protocols.
- Trained new employees on proper job functions and company policies and procedures.
- Conducted regular inspections of equipment and vehicles for maintenance needs.
- Collaborated with teams to improve service routes and reduce downtime.
- Implemented inventory control measures for operational supplies and materials.
- Facilitated communication between management and field staff for streamlined operations.
- Provided support to other departments as needed to meet organizational goals.
- Ensured compliance with all safety regulations in the workplace.
- Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
- Developed strong relationships with customers through excellent customer service practices.
- Assisted in the hiring process by conducting interviews and making recommendations for new hires.
- Implemented cost-saving measures throughout the organization's operations.
- Negotiated contracts with vendors and suppliers, ensuring cost-effective procurement of resources.
- Facilitated team meetings to discuss operational challenges and brainstorm solutions.
- Managed scheduling and staffing, optimizing labor costs while ensuring operational demands were met.
Education
Avoyelles High School
Moreauville, LASkills
- Operations management
- Process optimization
- Inventory control
- Safety compliance
- Schedule coordination
- Staff supervision
- Employee training
- Team training facilitation
- Budgeting and cost control strategies
- Performance monitoring
- Customer service
- Customer relationship management
- Team collaboration
- Problem solving
- Conflict resolution
- Communication skills
- Root-cause analysis
- Employee engagement
- Incident reporting
- Scheduling coordination
- Scheduling coordination
Certification
- Class A CDL
- CPR
- Twic Card
- Smith System Certified
Languages
English
Full Professional
References
References available upon request.
Timeline
Operations Supervisor
Waste Connections Inc.
06.2015 - Current
Operations Supervisor
Waste Connections Inc.
06.2015 - Current
Avoyelles High School