Jermanee Scoby

• Adapt feature items to align with the changing seasons and holidays.
• Conduct daily meetings with my team which includes reviewing sales and opportunities in the department.
• Review daily reports such as vizpick reports, operations portal report, and shrink report to identify oppurtunites.
• Develop and implement strategies to increase sales of housewares products.
• Manage daily operations including ordering, pricing and merchandising.
• Resolve customer complaints with a positive attitude.
• Greet Customers with a smile and assist them.
• Maintain a safe work practice throughout the store per Walmart policy.
• Plan training sessions to improve associates effectiveness and address areas of opportunity.
• Conduct one-on-one meetings with employees to ensure they are getting the proper training.
• Delegate to work to staff, setting priorities and goals.
• Recruit and develop new employees
• Follow up with employees on specific tasks
• Ensure employees is completing their computer training
• Ensure area is completely zone

• Resolved customer complaints in a professional manner.
• Created strategies to increase customer loyalty through promotionals.
• Conducted daily meetings with employees to discuss performance oppurtunites.
• Evaluated employee performance regularly and provided feedback on areas for improvement.
• Scheduled shifts for employees based on business needs.
• Coordinated with team leads and other management to ensure the shelves were stocked to meet the customers needs.
• Provided effective communication between customers and associates to encourage positive morales.
• Lead by example and took responsibility for all actions to drive culture of performance excellence.
• Delegated work to staff, setting priorities and goals.

• Performed terminations to associates that met their attendance points.

• Trained and Developed employees using the 21 day training method.

• Ensured employees completed their computer base learning in a timely manner.