Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Richard Bertrand

Soap Lake,WA

Summary

Dynamic leader with a track record of solving organizational challenges and inspiring teams. Recognized for driving company success through effective role transitions and positive changes. Proficient in training, monitoring, and fostering high employee engagement.

Overview

8
8
years of professional experience

Work History

Housewares Manager

Walmart
Ephrata, WA
11.2023 - Current
  • Maximized team productivity to successfully meet organizational objectives.
  • Enhanced team member performance through comprehensive training oversight.
  • Managed and monitored daily team operations to ensure efficient workflow.

Delivery Driver/Customer Service Representative

Pizza Hut
Ephrata, WA
08.2020 - 11.2023
  • Inspected customer orders to verify product accuracy and pricing.
  • Managed cash and card payments for deliveries.
  • Effectively addressed customers' inquiries and concerns.

Store Manager

2020 Solutions
Ephrata, WA
08.2018 - 07.2020
  • Managed inventory tracking and conducted physical inventory counts to minimize loss.
  • Oversaw and managed inventory through cycle counts, audits, and shrinkage control.
  • Facilitated opening and closing duties by balancing sales, reconciling cash, and making bank deposits.

Security Officer

Securitas Security Services USA
Quincy, WA
04.2016 - 08.2018
  • Responded promptly to issues and provided accurate updates in a proactive manner.
  • Monitored premises and documented daily activity in officer reports.
  • Screened visitors and employees using hand wands and metal detectors to detect weapons and contraband.

Education

High School Diploma -

Soap Lake High School
Soap Lake, Washington
06-2015

Clinical Psychology

Central Washington University
Ellensburg, Washington

Skills

  • Interpersonal Relations
  • Team Development
  • Scheduling and Coordinating
  • Problem Resolution
  • Verbal and Written Communication
  • Budget Management

References

  • Marissa Rowe (Walmart Team Lead) (509) 770-0031
  • Samantha Smith (Pizza Hut Store Manager) (509) 754-4355
  • Trenton Barningham (2020 Solutions Co-Manager) (509) 761-1794

Timeline

Housewares Manager

Walmart
11.2023 - Current

Delivery Driver/Customer Service Representative

Pizza Hut
08.2020 - 11.2023

Store Manager

2020 Solutions
08.2018 - 07.2020

Security Officer

Securitas Security Services USA
04.2016 - 08.2018

High School Diploma -

Soap Lake High School

Clinical Psychology

Central Washington University

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Richard Bertrand