Jermari Carter
Kannapolis,NC
Summary
Driven Appointment Setter with proven expertise in telephone etiquette and Salesforce CRM, excelled at Siding & Roofing Pros LLC by surpassing daily call quotas and leveraging promotions to secure customer appointments. Demonstrated a positive attitude and comprehensive product knowledge, significantly enhancing client engagement and service quality.
Overview
3
3
years of professional experience
Work History
Appointment Setter
Siding & Roofing Pros LLC
06.2021 - Current
- Set appointments with salespeople and potential customers.
- Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
- Prioritized tasks efficiently to ensure all daily call quotas were met or exceeded without compromising quality of service.
- Answered phone calls and answered questions from potential customers.
- Maintained a high level of knowledge about company products and services, enabling effective communication with potential clients during cold calls.
Education
Diploma - General Studies
Northwest Cabarrus High School
Concord, NC06.2023
Skills
- Script Memorization
- Telephone Etiquette
- Salesforce CRM
- Positive Attitude
- Setting appointments
Timeline
Appointment Setter
Siding & Roofing Pros LLC
06.2021 - Current
Diploma - General Studies
Northwest Cabarrus High School