Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Jermarris Langhorne

Waverly,VA

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

4
4
years of professional experience
1
1
Certification

Work History

25U Signal Support Systems Specialist

United States Army Reserve
11.2023 - Current
  • Conducted tests on communications systems to evaluate performance and reliability.
  • Analyzed data from multiple sources to identify trends or anomalies related to signal support systems.
  • Maintained inventory of all equipment associated with the signal support system.
  • Installed and configured various software programs on computer systems for users.
  • Repaired faulty components in communication devices using specialized tools and test equipment.
  • Interpreted schematics and diagrams to troubleshoot problems with communications systems.
  • Configured routers, switches, firewalls, antennas, amplifiers, and other hardware components associated with signal support systems.
  • Troubleshot, repaired, and maintained communication systems, such as radios and computers.
  • Identified issues and initiated troubleshooting methods for signal support services, including radio, wire, and battlefield automated systems.

Head Waiter

Anna's Pizza & Italian Restaurant
09.2021 - Current
  • Checked menus to ensure accuracy of prices, ingredients, and preparation methods prior to service periods.
  • Worked closely with kitchen staff to ensure prompt delivery of food items when requested by guests.
  • Ensured that the dining area was properly set up with clean linens, silverware, and glassware.
  • Collaborated with kitchen staff to ensure timely delivery of food orders.
  • Greeted customers and escorted them to their tables.
  • Verified that all items ordered were delivered correctly to each table.
  • Managed daily operations of the host stand including reservations, seating arrangements, and greeting guests upon arrival.
  • Took initiative to anticipate guest needs before they arose, ensuring excellent customer service at all times.
  • Inspected dishes before they were served for presentation and temperature accuracy.
  • Assigned serving staff to specific stations throughout the restaurant.
  • Trained new waiters on food service procedures and customer service standards.
  • Enforced health and safety regulations in the restaurant dining area.
  • Prepared seating charts for large parties.
  • Adhered to cash handling policies when accepting payments from customers.
  • Built relationships with regular customers through personalized service.
  • Assisted servers with taking orders from customers as needed during peak hours.
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Calculated charges, issued table checks, and collected payments from customers.
  • Met with chefs to collaborate on menu changes, staffing needs and ways to improve restaurant.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.

Education

High School Diploma - undefined

Surry County High School
Dendron, VA
06.2023

Skills

  • Satellite Communications
  • Software Installation
  • Advanced troubleshooting
  • Signal support systems installation
  • Upselling techniques
  • Hygiene standards
  • Customer Service Management
  • Hospitality

Certification

Security Clearance obtained on December 11th, 2023.

CompTIA Security + Certification.

Timeline

25U Signal Support Systems Specialist

United States Army Reserve
11.2023 - Current

Head Waiter

Anna's Pizza & Italian Restaurant
09.2021 - Current

High School Diploma - undefined

Surry County High School

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