JERMEKA WALDRUP
Houston
Summary
Experienced logistics professional with a proven ability to optimize transportation networks and efficiently manage supply chain operations. Known for fostering collaborative team environments and consistently meeting operational goals. Adapts well to dynamic industry demands and utilizes strategic planning skills to drive success.
Overview
15
15
years of professional experience
Work History
Transportation Operations Manager/Logistics Specialist
Amazon Co
09.2017 - Current
- Manages movement, sorting and loading of supplies to keep deliveries on schedule
- Loads, unloads, moves and sorts materials to keep items flowing to correct locations
- Evaluates incoming pick-up and arrange delivery requests to determine driver assignments
- Manages client shipments
- Checks items into computer system, printed labels and directed to storage locations
- Operate a yard hostler to move trailers (up to 57ft trailers) in and out of yard, also maintain yard capacity
- Assists delivery stations with logistics and yard handling when line hauls enter
- Logs, processes and follows up on merchandise authorization shipments in databases
- Reduced operational costs through the implementation of cost-saving strategies in fuel management and vehicle maintenance.
- Enhanced transportation efficiency by optimizing route planning and scheduling.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
TX Tanker Driver and Trainer
Texas Trans-Eastern
12.2022 - 12.2023
- Hauls gasoline, lubricating oil and crude oil to high end gas refineries such as Exxon, Phillips, Shell, and Chevron, in tanker trucks
- Performs pre- and post-trip safety and maintenance checks to mitigate hazards
- Completes logs and reports for every trip detailing fuel delivery times, mileage covered and amount of fuel consumed
- Works well with dispatchers to communicate route and schedule changes
- Promotes positive customer service by delivering on-time shipments and fully resolving issues
- Loaded and unloaded hazardous materials safely, following strict guidelines for proper handling techniques.
- Completed incident reports for damages, accidents and other notable activities.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Dispatcher/ Fleet Operations
Opulent Transport
09.2021 - 03.2023
- Managed daily delivery and work schedules to maximize coverage
- Scheduled loads to drivers according to priority and available equipment
- Monitored dispatch board and adjusted call priorities regularly based on caller needs
- Utilized various software systems to facilitate movement, planning and scheduling
- Answered customer requests with information about product availability, shipping information and status updates
- Kept detailed and updated records of calls in physical and electronic databases
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Maintained updated and detailed records of calls in physical and electronic database.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
Manager
Burger Boy
08.2010 - 01.2019
- Monitored compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities
- Assigned tasks to associates to fit skill levels and maximize team performance
- Scheduled and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Trained employees on additional job positions to maintain coverage of roles
- Enforced customer service standards and resolved customer problems to uphold quality service
- Ordered and purchase equipment and supplies
- Monitored staff performance and addressed issues
Education
AAS - Global Supply Chain/ Logistics Management
San Jacinto College
Houston, TX05.2026
Skills
- Supply Chain Management
- Adept at making data driven decisions
- Complex problem solving
- Inventory Control
- Transportation Management
- Software Proficient YMS,WMS, MMS
- Clerical Expert in customer relations
- Time Management/ Load Planning
- Fleet management
- Freight management
- Route optimization
- Transportation compliance
- Safety management
Accomplishments
- Assisted team to achieve many results, earning recognition from upper management.
- Consistently maintained high customer satisfaction ratings.
- Received "safety" awards as a tanker driver
- Led team to achieve many results, earning recognition from upper management.
Timeline
TX Tanker Driver and Trainer
Texas Trans-Eastern
12.2022 - 12.2023
Dispatcher/ Fleet Operations
Opulent Transport
09.2021 - 03.2023
Transportation Operations Manager/Logistics Specialist
Amazon Co
09.2017 - Current
Manager
Burger Boy
08.2010 - 01.2019
AAS - Global Supply Chain/ Logistics Management
San Jacinto College
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