JERMERICA DANIELS
Spartanburg,SC
Summary
Experienced customer service representative with a proven track record of delivering exceptional support. Utilizing strong communication and problem-solving abilities to consistently achieve high customer satisfaction. Seeking to join a collaborative team and enhance the overall customer experience.
Overview
7
7
years of professional experience
Work History
Salesperson
Waffle House
11.2023 - Current
- Greeted customers upon entrance and ensured positive first impressions.
- Strengthened and managed consistent customer engagement within the work environment.
- Adjusted quickly to dynamic, high-speed work conditions.
- Showcased unwavering commitment to organizational upkeep.
- Provided quick resolutions to inquiries, maintaining excellent customer satisfaction.
Shift Leader
Churches Chicken
04.2023 - 10.2023
- Process lump sum payments from customers, applying money as requested by customer.
- Consistently maintained up-to-date status for all required compliance trainings.
- Manage loss control activities such as collections, insurance, and repossessions.
- Provide high quality service in dealing with dealers and management.
- Contact customers to determine their intent to pay and ability to resolve delinquency.
Machine Operator
Dräxlmaier
06.2018 - 12.2022
- Ensure production standards and quality standards are met.
- Recommend quality control improvements.
- Enhance organizational efficiency through computerized data handling.
- Train and assist with orienting new staff, to include goal setting/assessments.
- Act as a liaison between production staff and middle management regarding operation and staffing needs.
- Communicate with other personnel about organization practices.
- Worked as a team with the assembly line.
Education
Diploma -
Barnwell High School
Barnwell 06.2017
Skills
- Critical Thinking
- Time Management
- Customer Service
- Fast-Pace Work Environment
- Production and Processing
- Organization
Timeline
Salesperson
Waffle House
11.2023 - Current
Shift Leader
Churches Chicken
04.2023 - 10.2023
Machine Operator
Dräxlmaier
06.2018 - 12.2022
Diploma -
Barnwell High School
Similar Profiles
Meshell MilesMeshell Miles
Manager Trainee/Unit Manager at Waffle HouseManager Trainee/Unit Manager at Waffle House
James FontJames Font
General Operations Manager at Waffle HouseGeneral Operations Manager at Waffle House
Tylor ClayTylor Clay
Waitress at Waffle HouseWaitress at Waffle House
Alexis ThorntonAlexis Thornton
BOH Team Member at The Kennedy, Cribbs Hospitality GroupBOH Team Member at The Kennedy, Cribbs Hospitality Group
Rebecca JohnsonRebecca Johnson
Certified Nursing Assistant at Laurels of HendersonvilleCertified Nursing Assistant at Laurels of Hendersonville