Casino Service Representative
WaterView Casino and Hotel
Vicksburg, MS
07.2021 - 08.2024
- Performed cashier duties such as cashing out chips, coins, and tickets for guests.
- Maintained an accurate record of all transactions involving money, chips, tokens, and tickets.
- Provided exceptional customer service to ensure guest satisfaction at all times.
- Prepared bank deposits according to established procedures and guidelines.
- Processed credit card payments for customers who wished to purchase chips or tokens.
- Updated databases with new and modified customer data.
- Count all money bags for every department.
- Keep track of everything in the vaults.