Overview
Work History
Timeline
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Jermeshia ALEXANDER

Vicksburg,MS

Overview

5
5
years of professional experience

Work History

Casino Service Representative

WaterView Casino and Hotel
Vicksburg, MS
07.2021 - 08.2024
  • Performed cashier duties such as cashing out chips, coins, and tickets for guests.
  • Maintained an accurate record of all transactions involving money, chips, tokens, and tickets.
  • Provided exceptional customer service to ensure guest satisfaction at all times.
  • Prepared bank deposits according to established procedures and guidelines.
  • Processed credit card payments for customers who wished to purchase chips or tokens.
  • Updated databases with new and modified customer data.
  • Count all money bags for every department.
  • Keep track of everything in the vaults.

Ticket Writer

Ameristar Casino
Vicksburg, MS
08.2019 - 03.2020
  • Resolved customer complaints in a timely manner while maintaining excellent customer service standards.

Timeline

Casino Service Representative

WaterView Casino and Hotel
07.2021 - 08.2024

Ticket Writer

Ameristar Casino
08.2019 - 03.2020
Jermeshia ALEXANDER