Jermeshia ALEXANDER
Vicksburg,MS
Overview
5
5
years of professional experience
Work History
Casino Service Representative
WaterView Casino and Hotel
Vicksburg, MS
07.2021 - 08.2024
- Performed cashier duties such as cashing out chips, coins, and tickets for guests.
- Maintained an accurate record of all transactions involving money, chips, tokens, and tickets.
- Provided exceptional customer service to ensure guest satisfaction at all times.
- Prepared bank deposits according to established procedures and guidelines.
- Processed credit card payments for customers who wished to purchase chips or tokens.
- Updated databases with new and modified customer data.
- Count all money bags for every department.
- Keep track of everything in the vaults.
Ticket Writer
Ameristar Casino
Vicksburg, MS
08.2019 - 03.2020
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
Timeline
Casino Service Representative
WaterView Casino and Hotel
07.2021 - 08.2024
Ticket Writer
Ameristar Casino
08.2019 - 03.2020