Jermisia Clark
Killeen,TX
Summary
Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven.
Overview
8
8
years of professional experience
Work History
Accounts Payable Specialist
Accenture
Austin, TX
08.2018 - Current
- Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
- Reconciled monthly statements and transactions to keep records accurate and current.
- Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting.
- Assisted with month-end and year-end closings to support accounting system accuracy.
- Coded invoices and other records to maintain organized and accurate records.
- Supported senior leadership by producing month-end closing reports and advising on remittance for quick resolution.
- Calculated month-end accrual entries for trade payables.
- Verified vendor accounts by reviewing documentation, rectifying issues and contacting account holders.
- Addressed month-end closing functions for detailed reporting.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Payment Processing SWIFT/Fedwire/CHIPS
Data Entry Clerk
Metroplex Hospital
Killeen, TX
01.2017 - 02.2018
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Identified and corrected data entry errors to prevent duplication across systems.
- Reviewed and updated account information in company computer system.
- Exceeded quality goals to support team productivity.
- Reviewed source documents to locate required data for entry.
- Gathered and documented statistical information to generate reports.
- Proofread and edited documents to correct errors.
- Identified, corrected and reported data entry errors.
- Developed efficient filing system to accelerate paperwork processing.
Customer Service Representative
Teleperformance
Killeen, TX
07.2017 - 01.2018
- Call center position
- Taking inbound technical support calls
- Helping customer resolve there technical issues
Customer Service Specialist
Lowes
Killeen, TX
01.2015 - 07.2017
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Explained benefits, features and recommendations to maximize client retention.
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
- Trained new hires on products and services, best practices and protocols to reduce process gaps.
- Helped customers open accounts, make deposits, update information and carry out range of routine actions.
- Improved customer service wait times to mitigate complaints.
- Set up and activated customer accounts.
- Exceeded company productivity standards on consistent basis.
Education
Bachelor of Accountancy - Accounting And Business Management
Central Texas College Killeen
06.2024
High School Diploma -
Arthur Hill high School Saginaw
06.2010
Skills
- Data Entry
- Invoice
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Accounts Payable
- Accounts Receivable
- General Ledger Accounting
- Account Reconciliation
- Customer Relations
- Critical Thinking
- Vendor Relations
- Attention to Detail
- Purchase Orders
- Data Entry and 10-Key
- Payment Processing-SWIFT/Fedwire/CHIPS
Timeline
Accounts Payable Specialist
Accenture
08.2018 - Current
Customer Service Representative
Teleperformance
07.2017 - 01.2018
Data Entry Clerk
Metroplex Hospital
01.2017 - 02.2018
Customer Service Specialist
Lowes
01.2015 - 07.2017
Bachelor of Accountancy - Accounting And Business Management
Central Texas College Killeen
High School Diploma -
Arthur Hill high School Saginaw
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