Jernea Aldridge
Bronx,NY
Summary
Professional with strong background in operations management. Skilled in optimizing workflows, improving efficiency, and leading high-performing teams. Known for effective problem-solving and adaptability in dynamic environments. Strong focus on team collaboration and achieving measurable results. Proficient in inventory management, process improvement, and staff training.
Overview
13
13
years of professional experience
Work History
Operations Supervisor
Gramercy Theatre
10.2017 - Current
- Supervised daily operations, ensuring efficient workflow across departments.
- Trained and mentored staff on operational procedures and safety protocols.
- Implemented process improvements to enhance productivity and reduce downtime.
- Managed inventory control, ensuring timely procurement of supplies and equipment.
- Oversaw daily operations to ensure seamless event execution and customer satisfaction.
- Developed training materials to enhance staff performance and operational consistency.
- Achieved cost savings through diligent budget management and negotiation with vendors on pricing and contracts.
Event Staff Member
Playstation Theatre
03.2017 - 12.2019
- Provided exceptional customer service, addressing guest inquiries and concerns promptly.
- Collaborated with team members to maintain cleanliness and organization throughout venue.
- Monitored crowd safety, implementing protocols during high-traffic events.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
- Helped organize and manage successful events with attendance of over 1,000 people.
Home Health Aide
First Care
06.2015 - 09.2018
- Provided compassionate personal care, assisting with daily living activities for diverse client populations.
- Monitored and documented patient health status, reporting changes to healthcare professionals promptly.
- Assisted clients with mobility and transfers, ensuring safety and comfort during all tasks.
- Developed individualized care plans in collaboration with families and healthcare teams to meet specific needs.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with daily living activities, ensuring comfort and safety.
- Implemented personalized care plans in collaboration with families and healthcare teams.
Security Officer
Madison Security Group Inc
03.2013 - 07.2017
- Monitored premises to ensure safety and security compliance.
- Conducted routine patrols to deter unauthorized access and identify potential hazards.
- Responded promptly to incidents, providing detailed reports for investigation purposes.
- Collaborated with law enforcement to enhance emergency response protocols and procedures.
- Developed and maintained incident reporting systems to streamline documentation processes.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Education
GED -
Brooklyn Adult Learning Center
Brooklyn, NYSkills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
Timeline
Operations Supervisor
Gramercy Theatre
10.2017 - Current
Event Staff Member
Playstation Theatre
03.2017 - 12.2019
Home Health Aide
First Care
06.2015 - 09.2018
Security Officer
Madison Security Group Inc
03.2013 - 07.2017
GED -
Brooklyn Adult Learning Center