Jerod Cassidy
Rochester
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
27
27
years of professional experience
Work History
Finance Manager
Auction Direct USA
04.2022 - Current
- Improved dealership profitability by effectively managing and closing high-value deals.
- Educated customers on various loan products, ensuring they fully understood their financial commitments.
- Conducted thorough evaluations of client credit history to determine the best financing options available.
- Negotiated favorable interest rates and terms with lending institutions, benefiting both dealership and clients.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Processed loan applications and monitored progress from start to finish.
- Managed a high volume of loan applications, consistently meeting or exceeding monthly targets for deals closed and revenue generated.
- Maintained compliance with all state and federal regulations governing automotive financing practices.
- Negotiated loan terms and conditions with customers to secure best deal.
- Compiled closing packages for drafting and presentation accuracy.
- Developed and maintained relationships with customers, lenders and other third parties.
- Streamlined financing procedures for faster approval and processing times.
Sales Associate
Auction Direct USA
01.2013 - 04.2022
- Answered customer questions about sizing, accessories, and merchandise care.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Recommended complementary purchases to customers, increasing revenue.
- Engaged with customers to effectively build rapport and lasting relationships.
Sales Associate
Concentrix, A SYNNEX Corporation
01.2005 - 01.2013
- Recommended complementary purchases to customers, increasing revenue.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Store Manager
Moto Photo
01.1997 - 01.2005
- Trained and guided team members to maintain high productivity and performance metrics.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Rotated merchandise and displays to feature new products and promotions.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Assisted in recruiting, hiring and training of team members.
Education
Associate of Arts - Business Administration
MCC
Rochester, NY06.1997
Skills
- Coaching and training
- Credit analysis
- Skilled in Dealertrack/SalesForce/Eleads
- Verbal and written communication
- Customer Satisfaction
Timeline
Finance Manager
Auction Direct USA
04.2022 - Current
Sales Associate
Auction Direct USA
01.2013 - 04.2022
Sales Associate
Concentrix, A SYNNEX Corporation
01.2005 - 01.2013
Store Manager
Moto Photo
01.1997 - 01.2005
Associate of Arts - Business Administration
MCC
Similar Profiles
Ryan ParentRyan Parent
Account Manager at AIM-Auction Direct USAAccount Manager at AIM-Auction Direct USA
John CollinsJohn Collins
Vice President Reconditioning Operations at Auction Direct US / A.i.mVice President Reconditioning Operations at Auction Direct US / A.i.m
Hassan RazaHassan Raza
Team Lead at Insight Direct USATeam Lead at Insight Direct USA