Summary
Overview
Work History
Education
Skills
Timeline
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Jerod Moss

Spokane Valley,WA

Summary

Dedicated Service Technician with extensive experience at Walmart, excelling in tire installation and repair. Known for exceptional customer service and attention to detail, I effectively troubleshoot issues while maintaining a respectful workplace. Committed to preventive maintenance and fostering a collaborative environment, I consistently drive team success and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Service Technician

Walmart
Spokane Valley, WA
12.2022 - Current

Tire Tech; New tire installation, tire repair, tire rotations, tpms and relearn service, winter studding, and balancing

Oil changes; Gas and diesel motors, top treat and fuel injection services.

Miscellaneous; Battery installation, terminal end replacement, anti corrosion cleaning, wiper replacement, headlight restoration, head/tail light replacements.

Customer service; Helping customers find products for their vehicles eg; oil, filters, and tires. Explaining the different services we can do. Explaining reasons why we cannot service their vehicle eg; we cannot do rotations with tread less than 2/32 or tire was driven on while flat and side wall is shredded. Cash out customers when service writers are busy.

Stocking; In shop or in store as needed.

I thrive on being the best that I can be and push my co-workers to the same level of greatness in a respectful and professional way. I treat every person whether it be a customer or an employee with the highest respect. I never bring problems outside the work place to work.

Education

High School Diploma -

University High School
Spokane Valley, WA

Skills

  • Installation and repair
  • Attention to detail
  • Preventive Maintenance
  • Customer service
  • Valid Driver's license
  • Work with minimal supervision
  • Troubleshooting skills

Timeline

Service Technician

Walmart
12.2022 - Current

High School Diploma -

University High School