Summary
Overview
Work History
Education
Skills
Timeline
2024 Technician of the year]
2024 Technician of the year
Generic

Jerod Orstad

Edmonds

Summary

Mechanic Technician with experience at Pacific Golf and Turf, excelling in vehicle diagnostics and low voltage electrical systems. Proven ability to enhance customer satisfaction through timely repairs and effective troubleshooting. Strong collaborator with a knack for training and resolving issues, ensuring a secure and efficient work environment.

Overview

7
7
years of professional experience

Work History

Mechanic Technician

Pacific Golf and Turf
07.2020 - Current
  • Assisted in diagnosing mechanical issues using diagnostic tools and equipment.
  • Learned safety protocols to maintain a secure work environment.
  • Supported senior technicians in performing routine maintenance and repairs.
  • Gained proficiency in operating hand tools and machinery relevant to vehicle maintenance.
  • Low voltage electrical diagnostics and repair.
  • Observed and followed procedures for effective troubleshooting of mechanical problems.
  • Collaborated with parts department personnel to ensure timely delivery of necessary components for efficient completion of repairs.
  • Enhanced customer satisfaction by providing timely and accurate repairs on a wide range of vehicles.

Sales Associate

Fastenal
02.2019 - 07.2020
  • Managed inventory levels to ensure product availability and minimize stock discrepancies.
  • Trained new team members on sales techniques and company policies, fostering a collaborative environment.
  • Resolved customer complaints effectively, ensuring satisfaction and promoting brand loyalty.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

High School Diploma -

Edmonds Woodway High School
Edmonds, WA
06-2019

Skills

  • Vehicle inspections
  • Battery services
  • Automotive electronics
  • Driveability diagnostics
  • Maintenance scheduling
  • Electrical systems
  • Engine performance testing

Timeline

Mechanic Technician

Pacific Golf and Turf
07.2020 - Current

Sales Associate

Fastenal
02.2019 - 07.2020

High School Diploma -

Edmonds Woodway High School

2024 Technician of the year]

I was awarded 2024 technician of the year for my work ethic, my willingness to take on new project, and my growth as a technician over the first three years of my employment. 

2024 Technician of the year

I was awarded technician of the year due to my proficiency, time management, work ethic, and superior customer service. 

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