Quoc Trung Le
Harrisburg,PA
Summary
Adept Mechanic Technician with a proven track record at Monro Muffler Brake & Service, enhancing shop revenue through high-quality service and efficient project management. Skilled in vehicle inspection and brake systems, complemented by a strong work ethic and exceptional team collaboration. Achieved notable customer satisfaction by prioritizing safety and precision in all repairs. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Mechanic Technician
T&l AUTO REPAIR CENTER
08.2023 - Current
- Supported a positive customer experience by providing follow-up services such as test drives and post-repair consultations when necessary.
- Collaborated with parts department personnel to ensure timely delivery of necessary components for efficient completion of repairs.
- Demonstrated versatility by successfully completing a variety of automotive repairs, and suspension work.
- Enhanced customer satisfaction by providing timely and accurate repairs on a wide range of vehicles.
- Maintained a clean and organized work environment, adhering to industry best practices for safe operation of equipment and tools.
Mechanic Technician
Monro Muffler Brake & Service
02.2023 - 07.2023
- Increased efficiency by proficiently managing multiple repair projects simultaneously, effectively prioritizing tasks based on urgency and complexity.
- Assisted management in maintaining inventory levels of commonly used parts, contributing to smooth daily operations in the workshop.
- Contributed to business growth by consistently delivering high-quality services that attracted repeat customers and positive referrals.
- Optimized workflow within the shop by coordinating effectively with other technicians, sharing knowledge about specific vehicles or complex repairs as needed.
- Boosted shop revenue by upselling additional services when appropriate based on customer needs and vehicle conditions observed during inspections.
Mechanical Technician
PETER AUTO SALES AND SERVICE
01.2019 - 01.2023
- Utilized varied tools and equipment to test and troubleshoot mechanical systems.
- Improved machine efficiency by conducting regular maintenance and troubleshooting tasks.
- Kept detailed records of repairs and maintenance for reference in future work.
- Enhanced production quality with thorough inspection and calibration of mechanical systems.
- Achieved high levels of customer satisfaction through prompt resolution of technical issues and effective communication with clients throughout the service process.
- Collaborated with coworkers, discussing assembly, and needed product adjustments.
Education
Mechanical Engineering
Pennsylvania State System of Higher Education-Central Office
Harrisburg, PAComputer Science
Harrisburg University of Science And Technology
Harrisburg, PAHigh School Diploma -
Susquehanna Twp High School
Harrisburg, PA06.2014
Skills
- Fuel Injection Systems
- Vehicle Inspection
- Brake Systems
- Fluid Exchanges
- Gasket Replacement
- Engine repair
- Tire balancing
- Cooling System Maintenance
- Drivetrain Repair
- Heating and Air Conditioning
- Suspension Systems
- Vehicle inspections
- Battery Services
- Exhaust Systems
- Steering systems
- Computer Diagnostics
- Drivability Diagnostics
- Emissions Control
- Maintenance Scheduling
- Electrical Systems
- Power Steering Repair
- Clutch Repair
- Wheel Alignment
- Tire Rotation
- Ignition systems
- Shock Absorber Repair
- U-Joint Repair
- Timing Belt Replacement
- Power Tool Operation
- Safety Protocols
- Quality Inspection
- Strong Work Ethic
- Team Player
- Customer Service
- Purchasing Parts and Inventory
- Hazardous waste management
- Alignments experience
Certification
- Certified Vehicle Emissions Inspector
- Certified Vehicle Safety Inspector
Languages
Vietnamese
Native or Bilingual
Timeline
Mechanic Technician
T&l AUTO REPAIR CENTER
08.2023 - Current
Mechanic Technician
Monro Muffler Brake & Service
02.2023 - 07.2023
Mechanical Technician
PETER AUTO SALES AND SERVICE
01.2019 - 01.2023
Mechanical Engineering
Pennsylvania State System of Higher Education-Central Office
Computer Science
Harrisburg University of Science And Technology
High School Diploma -
Susquehanna Twp High School
Similar Profiles
Anmoldeep SinghAnmoldeep Singh
Mechanic at Highland Auto Repair CenterMechanic at Highland Auto Repair Center
Matthew GonzalezMatthew Gonzalez
Mechanic at Joe's Mobil Auto Repair CenterMechanic at Joe's Mobil Auto Repair Center
STEPHANIE BERGERONSTEPHANIE BERGERON
Service Advisor at Absolute Auto Repair CenterService Advisor at Absolute Auto Repair Center
Capriel PhinneyCapriel Phinney
Venue Manager at Blank Canvas PAVenue Manager at Blank Canvas PA
Jenely CalcanoJenely Calcano
Home Aide at HOME AID I LA FAMILIA HOME CAREHome Aide at HOME AID I LA FAMILIA HOME CARE