Jerold Obed
Austin,MN
Summary
Knowledgeable Desired Position with solid background in maintaining secure environments. Proven track record of effectively managing access control, conducting thorough patrols, and resolving security incidents promptly. Demonstrated expertise in surveillance and risk assessment, ensuring safety and security of assets and personnel.
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
21
21
years of professional experience
Work History
Security Officer
Securitas Security Services USA
Austin Minnesota
06.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Investigated suspicious activities and persons to maintain security of premises.
- Wrote detailed reports of all security breaches and investigations.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Issued access cards to authorized personnel to monitor access points.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Airport Ground Operations Supervisor
Star Marianas Air Inc.
Northern Marianas Islands
09.2012 - 02.2020
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
- Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
- Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
- Contributed to long-term strategic planning discussions within the leadership team to help shape future direction for the business unit.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
- Facilitated seamless communication channels between departments, improving coordination and project outcomes.
- Conducted performance evaluations, providing constructive feedback and identifying areas for improvement.
- Boosted employee morale and engagement through development of comprehensive rewards and recognition program.
- Optimized delivery schedules to enhance customer satisfaction with timely order fulfillment.
- Improved safety standards by conducting regular audits and training sessions, resulting in fewer workplace accidents.
- Collaborated with sales team to align operational capabilities with customer expectations, boosting client satisfaction.
- Enhanced team productivity by implementing dynamic scheduling system that matched tasks with expertise.
- Led cross-functional teams to improve project execution, enhancing overall operational efficiency.
- Ensured compliance with industry regulations and standards, maintaining company's reputation and avoiding penalties.
- Streamlined operational procedures, significantly reducing process inefficiencies and downtime.
- Fostered culture of continuous improvement, leading to enhanced operational workflows and staff satisfaction.
- Developed and implemented training program for new hires, accelerating their time to full productivity.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Kept high average of performance evaluations.
- Interceded between employees during arguments and diffused tense situations.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Completed bi-weekly payroll for Number employees.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
- Monitored front areas so that questions could be promptly addressed.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Machanic Helper
Gilbert Auto Shop
Federated State of Micronesia
01.2004 - 11.2007
- Preserved shop equipment functionality through proper usage, cleaning, maintenance checks, and reporting any malfunctions promptly.
- Helped body specialist with paint prep by sanding, grinding and taping vehicles.
- Participated in regular staff meetings to discuss ongoing projects, areas for improvement, and upcoming priorities within the workshop setting.
- Contributed to the positive reputation of the business by providing timely updates on repair progress and maintaining professional, courteous interactions with customers.
- Used diagnostic tools effectively on various makes and models to identify issues accurately and expedite the repair process.
- Aided in developing cost-effective solutions for customers experiencing financial constraints while still ensuring quality repairs.
- Checked batteries and fuses to troubleshoot electrical problems.
- Dismounted and mounted wheels and tires for balancing, repair, and replacement.
- Used pump systems to change engine oil, refill brake fluid and lubricate parts.
- Traveled to various locations to obtain parts and components from vendors and salvage operations.
- Changed vehicle engine oil and filters for waiting customers.
- Reduced vehicle downtime for customers by quickly diagnosing issues and performing necessary repairs efficiently.
- Demonstrated versatility in mechanical skills by assisting with engine overhauls, brake services, tire rotations, and other routine maintenance tasks as needed.
- Supported Shop Foreman and other mechanics on vehicle repair projects.
- Gained hands-on experience in various automotive systems through direct involvement in diverse repair projects led by senior mechanics.
- Ensured quality control standards were met on all vehicle repairs before releasing them back to customers for increased satisfaction rates.
- Provided excellent customer service by answering questions and explaining the repair process clearly and professionally.
- Improved workflow within the team through proactive assistance to colleagues during high-demand periods or complex assignments.
- Contributed to a safer work environment by adhering to safety protocols and reporting any hazards promptly.
- Cleaned and maintained shop equipment and organized tools into individual bays.
- Washed and vacuumed vehicles after repairs prior to customer pick up.
- Displayed a strong work ethic by consistently arriving on time, staying late when necessary, and prioritizing tasks effectively throughout each day.
- Assisted lead mechanic in completing complex repair projects for improved customer satisfaction.
- Increased efficiency of repair jobs with effective communication and collaboration with team members.
- Measured tire pressure and increased or decreased to meet manufacturers' recommendations.
- Performed oil changes, tire rotations and basic vehicle maintenance in alignment with customer requests.
- Adhered to established procedures for safe disposal of motor oil and other vehicle fluids.
- Coordinated ready access to tools and parts needed for repair and maintenance activities.
- Provided diagnostic support, generating reports on results for manager.
- Conducted routine oil changes, tire rotations, fluid replacements, and bulb changes.
- Cleaned and organized work areas, tools and equipment to support productivity.
- Followed detailed instructions of lead mechanic to achieve quality standards.
- Reduced hazards by maintaining safe and clean working environment for mechanics.
- Tested vehicles after repairs to verify performance, safety and functionality.
- Followed safety protocols when handling hazardous materials to minimize risks.
- Utilized diagnostic tools to identify mechanical problems and develop prompt solutions.
- Promoted shop safety by cleaning work areas and removing hazardous materials.
- Transported vehicles to and from repair shops, observing safety and traffic laws.
- Followed safety protocols on job sites.
- Trained customers on how to use, configure and maintain installed equipment.
- Followed safety protocols and best practices for installation, maintenance, or repair work..
- Inspected and tested machinery and equipment to diagnose malfunctions.
- Answered customer questions and helped resolve various concerns.
- Operated variety of power tools and hand tools.
- Maintained tools and equipment in good working condition.
- Disassembled broken, defective, and worn out equipment to aid with repairs.
- Cleaned and lubricated components to maintain optimal performance.
- Cleared work sites of hazardous items.
- Set up and tested equipment in customer locations.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Education
High School Diploma - Agriculture
MHS Marianas High School
Saipan Northern Marianas Islands 06.2004
Skills
Fast learner
Hard worker
Timeline
Security Officer
Securitas Security Services USA
06.2024 - Current
Airport Ground Operations Supervisor
Star Marianas Air Inc.
09.2012 - 02.2020
Machanic Helper
Gilbert Auto Shop
01.2004 - 11.2007
High School Diploma - Agriculture
MHS Marianas High School