Malakai Tampueco Ante
San Francisco,USA
Summary
Hard-working and dedicated previous ramp agent with proven critical thinking and leadership capability, aiming to obtain a position where I can thrive and enhance my professional skills. Proficient in providing excellent customer service, managing and handling products, and operating various cargo equipment. I am a solution-oriented thinker, a strong team player, productive, and an effective communicator. I can be relied upon to help bring success to your company.
Overview
3
3
years of professional experience
Work History
Security Officer
Allied Universal Security Services
San Francisco, CA
11.2024 - Current
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular patrols to identify potential hazards and security breaches.
- Responded promptly to incidents, ensuring proper reporting and escalation procedures were followed.
- Collaborated with law enforcement agencies during investigations and emergency situations.
- Provided training and mentorship to new security personnel on standard operating procedures.
- Implemented access control measures to restrict unauthorized entry into sensitive areas.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Ramp Agent
Dnata SFO
San Francisco, California
11.2023 - 11.2024
- Loaded, unloaded, and transported passengers' baggage across different airport locations.
- Handled U.S. mail, freight, and express parcels added to commercial flights.
- Operated equipment such as bag tugs, belt loaders, and tractors daily.
- Marshalled incoming planes to their designated gates using hand signals and light wands.
- Loaded and unloaded baggage from aircraft cargo compartments efficiently.
- Coordinated with other ramp agents to complete tasks in timely manner while avoiding accidents or injuries on ramp area.
- Serviced laboratories, water, and mechanical systems with skilled use of ramp equipment.
- Adhered to all safety regulations while working near active runways and taxiways during operations.
- Secured aircraft doors after loading and unloading luggage to ensure safe flights.
Crew Team Member
MOD Pizza
Daly City, California
03.2023 - 11.2023
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
- Addressed guest needs, questions, or concerns to create an optimum experience onboard.
- Maintained food preparation area, equipment, and utensils clean and sanitary.
- Operated register to process payments and collect cash payments for order totals.
- Cleaned and maintained all areas of the restaurant to promote a clean image.
- Prepared products following restaurant, health, and safety standards and procedures.
- Utilized POS system to receive and process food and beverage orders.
Sales Associate
Champs Sports
Daly City
03.2022 - 04.2023
- Greeted customers and offered assistance with selecting merchandise, finding accessories, and completing purchases.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Helped customers locate products and checked store systems for merchandise at other sites.
- Operated POS terminals and cash drawer balancing.
- Prepared merchandise for the sales floor by pricing or tagging.
- Stocked merchandise, clearly labeled items, and arranged according to size or color.
Education
High School Diploma - undefined
Jefferson High School
Daly City, CA05.2023
Skills
- Cargo Equipment Operation
- Cargo Handling
- Customer Service
- Communication
- Multitasking Abilities
- Ground Support Services
- Baggage Handling
- Fast Learner
- Fast Worker
- Team Oriented
- Organized/Resourceful
Timeline
Security Officer
Allied Universal Security Services
11.2024 - Current
Ramp Agent
Dnata SFO
11.2023 - 11.2024
Crew Team Member
MOD Pizza
03.2023 - 11.2023
Sales Associate
Champs Sports
03.2022 - 04.2023
High School Diploma - undefined
Jefferson High School