Jerome Mattey
Lewistown,PA
Summary
Operational management and strategic planning expert with a proven ability to enhance efficiency and productivity. Experienced in fostering collaboration and achieving organizational goals through effective team leadership. Strong background in budget management and process optimization, delivering reliable results in dynamic environments.
Overview
20
20
years of professional experience
Work History
Business Operations Manager
717 Building & Remodeling
09.2022 - 06.2025
- Streamlined project workflows, enhancing team collaboration and communication across departments.
- Oversaw budget management, ensuring resources allocated efficiently throughout project lifecycles.
- Implemented process improvements, reducing operational delays and increasing overall efficiency.
District Manager
Dunkin' Donuts
05.2017 - 09.2022
- Led team in achieving operational goals through effective resource allocation and workforce management.
- Implemented training programs to enhance staff performance and ensure compliance with company standards.
- Analyzed sales data to identify trends, optimizing inventory levels for improved product availability.
- Developed strategic initiatives to enhance customer satisfaction and drive sales growth across multiple locations.
General Manager
Cracker Barrel Old County Store
01.2005 - 05.2017
- Directed operational strategies to enhance productivity and streamline processes.
- Implemented cost-saving initiatives resulting in improved profit margins.
- Led cross-functional teams to achieve organizational goals and optimize performance.
- Developed training programs that increased employee engagement and skill proficiency.
- Fostered a culture of continuous improvement through regular performance evaluations and feedback sessions.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Education
Bachelors Degree - Hotel, Restaurant And Institutional Management
Pennsylvania State University
University Park, PA08-1991
Skills
- Data management
- Strong interpersonal communication
- Systems implementation
- Disciplined leadership
Timeline
Business Operations Manager
717 Building & Remodeling
09.2022 - 06.2025
District Manager
Dunkin' Donuts
05.2017 - 09.2022
General Manager
Cracker Barrel Old County Store
01.2005 - 05.2017
Bachelors Degree - Hotel, Restaurant And Institutional Management
Pennsylvania State University
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