Summary
Overview
Work History
Education
Skills
References
Timeline
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Jerome Newman

Fort Washingto,MD.

Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.

Overview

8
8
years of professional experience

Work History

Sale's Floor Department Supervisor

Lowes Home Improvment
Clinton, Maryland
09.2023 - Current
  • Developed and implemented departmental policies and procedures.
  • Monitored department operations to ensure productivity standards were met.
  • Established goals for each team member and monitored progress towards those objectives.
  • Participated in weekly meetings with senior leadership teams to discuss progress.
  • Trained employees on new processes or procedures as needed.
  • Conducted performance reviews for staff members.
  • Investigated potential problems or discrepancies reported by team members.
  • Collaborated with other departments to coordinate activities and resolve issues.
  • Resolved customer complaints in a timely manner.

Night Operations Supervisor

Lowe's
CLINTON, Maryland
07.2022 - 09.2023
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.
  • Provided ongoing training to address staff needs.
  • Coordinated employee schedules according to shift changes and availability.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Observed and monitored utilization of equipment.
  • Assigned tasks to employees and monitored productivity, performance and task completion.

Department Supervisor

Home Depot
Bowie, MD
01.2019 - 07.2022
  • Trained and mentored new associates on department policies and procedures.
  • Assessed displays for proper stock, checked store organization and kept aisles clear of obstacles.
  • Delegated tasks appropriate to individual employees to provide development opportunities.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Managed inventory and stock levels in coordination with purchasing and receiving department.
  • Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.

Laborer

U.S Postal Office
District Heights, MD
01.2017 - 01.2018
  • Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
  • Completed variety of physical labor tasks.
  • Collaborated with team members to complete assigned tasks and meet tight deadlines.
  • Operated and maintained a variety of equipment including hand and power tools.
  • Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.
  • Maintained clean, safe working environment by removing debris from job site prior to shift completion.

Education

B.S - Biology

Bowie State University
Bowie, MD
12.2018

Skills

  • Processes and procedures
  • Goal-oriented
  • Quality assurance controls
  • Experienced in fast paced environment
  • Excellent oral/ written communication
  • Continuous improvements
  • Microsoft Word, Excel, PowerPoint
  • Workforce training

References

REFERENCES Excellent references furnished upon request.

Timeline

Sale's Floor Department Supervisor

Lowes Home Improvment
09.2023 - Current

Night Operations Supervisor

Lowe's
07.2022 - 09.2023

Department Supervisor

Home Depot
01.2019 - 07.2022

Laborer

U.S Postal Office
01.2017 - 01.2018

B.S - Biology

Bowie State University

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Jerome Newman