Civil Department Supervisor
Veronica Rodriguez
Justice of the Peace Precinct 5 place 2
Katy,TX
11
years of professional experience
Efficient Team Member experienced in providing clerical support and operational assistance to meet staff needs. Delivered comprehensive coordination of documents, supplies, and project resources through effective communication and self-motivation. Adaptable professional demonstrates a quick-learning ability and a commitment to continuous improvement.
Work History
Civil Department Supervisor
3 Years 8 Months- Supervised clerical staff to ensure accurate processing of civil litigation matters.
- Facilitated effective courtroom operations to ensure timely proceedings. including scheduling hearings and trials.
- Managed case tracking to support efficient court processes. and managed electronic and physical records, creating new case files, entering filings, hearings, trials and judgments and closing cases when complete.
- Updated and maintained court calendar, responded to inquiries about court procedures and resolved scheduling conflicts with attorneys.
- Liaised with the public to efficiently process document requests and provide customer service through various channels, maintaining accurate records of payments and documents.
- Processed civil filings for Justice Of The Peace court cases.
- Docketed hearings and updated case records in court systems.
- Prepared court files for judge review and daily proceedings.
- Trained new staff on court procedures and document handling practices.
Civil Court Clerk
3 Years 5 Months- Maintained court dockets, ensuring accurate and timely updates of case dispositions post-hearings and trials.
- Examined legal documents for compliance with laws and court procedures, safeguarding court integrity and procedural correctness.
- Responded to inquiries from general public regarding court appearance, trial dates, judicial procedures and fines.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Processed payments for fines and fees, ensuring accuracy in cash handling, receipt issuance, and account balance updates.
- Answered constant flow of customer calls with minimal wait times.
Lead Clerk
2 Years 7 Months- Delivered clerical support through data entry, document management, email correspondence, and oversight of office equipment operations.
- Supported customers by addressing inquiries and processing requests efficiently.
- Contacted Texas Department of Motor Vehicle to determine status of pending titles.
- Coordinated with Texas Department of Motor Vehicles to track status of pending titles.
- Assisted customers by answering questions and fulfilling requests.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
Education
GED
Skills
Docket Preparation
Legal Documents
Courtroom Procedures
Court Hearings
Legal processes
Case Management
Office Management
Office Procedures
Clerical Support
Workflow Processes
Fee Collection Management
Staff supervision
Staff training
Customer service
Decision-making
POS systems operations
Friendly
positive attitude
Skills
- Docket Management
- Filing Documents
- Review of Motions
- Court Protocols
Languages
Spanish
Timeline
Civil Department Supervisor
Justice of the Peace Precinct 5 place 2
03.2023 - CurrentRead More
Civil Court Clerk
Harris County Justice Of The Peace Precinct 5-2
10.2019 - 03.2023Read More
Lead Clerk
Harris County Tax Office
07.2015 - 02.2018Read More
Northbrook High School
GED
05.2012Read More