Summary
Overview
Work History
Education
Skills
Interests
Playing wind and percussion instruments.
Timeline
Generic

Jerome Robinson

Network And System Support
Grand Rapids,MI

Summary

Organized and dependable individual who's successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Also, always trying to find new ways to be more efficient in the working environment.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

PC Technician

Grand Rapids Community College
Grand Rapids, MI
01.2020 - 12.2021
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Decommissioned outdated equipment, referring devices to appropriate recyclers or disposal personnel.

Education

Associate of Science - Network And System Administration

Grand Rapids Community College
Grand Rapids, MI
01.2018 - 12.2021

Skills

Network component installations

Hardware and software installation

Web Security

Help desk support

Computer imaging

Control circuit troubleshooting

Multitasking Abilities

Analytical and Critical Thinking

Interests

Playing sports such as soccer and cricket

Playing wind and percussion instruments.

Performed both internationally and locally for a number of years

Timeline

PC Technician

Grand Rapids Community College
01.2020 - 12.2021

Associate of Science - Network And System Administration

Grand Rapids Community College
01.2018 - 12.2021
Jerome RobinsonNetwork And System Support