Jerome Viola
Highlands Ranch,CO
Summary
Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Director, Automotive Service Technology
Arapahoe Community College
08.2020 - Current
- Updated Automotive Academic Plan to better align with student needs and decrease the overall cost
- Developed and implemented new student focused schedule for automotive courses increasing retention rate to up to 94%
- Collaborated with colleagues to offer core classes specifically for automotive students
- Increased automotive department enrollment to capacity. 30% increase in 4 years including an increase of non-traditional automotive students by 10%
- Guided the accreditation process and received approval from the ASE Education Foundation for 4 programs
- Directed new course curriculum for electric vehicles and navigated state approval processes
- Managed 4 automotive budgets totaling over $100,000
- Oversaw distribution of 2 separate grants related to electric vehicle design and servicing
- Adhered to Perkins Grant funding procedures and purchasing
- Supervised and performed Performance Evaluations for 6 full-time, 4 part-time, and 2 student hourly direct reports
Automotive Service Technology Department Chair
Arapahoe Community College
07.2019 - 08.2020
- Managed Automotive Service Technology Department
- Responsibilities include: Managed Automotive Service Technology budgets, supervised full-time faculty, part-time faculty, classified employees
- Advised students with career options and course progression
- Collaborated with Advisory Council Co-Chairs to develop and implement 5 year and 10 year plan for Automotive Service Technology
- Performed classroom observations for all faculty
- Aided faculty in development and implementation of yearly Performance Evaluation goals
- Prepared and submitted Automotive Program's mid-term ASE Education Foundation accreditation compliance review
- Established partnership with Ford Motor Company and Ford ACE school
- Exploring and meeting with American Honda to implement Honda PACT Program for current students.
Nissan Technical Training Academy Coordinator
Arapahoe Community College
08.2019 - 08.2024
- Strengthened partnership with Nissan leading to increased dealership and manufacturer engagement including additional vehicle donations.
- Served as college liaison to Nissan North America.
- Awarded Nissan manufacturer specific training to students.
Concurrent Enrollment Liaison
Arapahoe Community College
04.2019 - 08.2022
- Increased partnership between Arapahoe Community College and high school automotive programs for students to obtain college credit.
President
Rocky Mountain Automotive Teacher Society
10.2018 - 10.2022
- Non-profit organization President for automotive instructors
- Increased active membership by 33%.
Automotive Technology Faculty
Arapahoe Community College
08.2007 - Current
- Established base knowledge for students in Maintenance and Light Repair, Electricity and Electronics, Heating and Air Conditioning, and Engine Performance.
Mopar CAP Coordinator
Arapahoe Community College
08.2007 - Current
- Strengthened partnership between Fiat Chrysler Automobiles (FCA) and Arapahoe Community College
- Mopar CAP students receive factory certified training credit from FCA upon graduation from Arapahoe Community College.
Service Technical College Instructor
General Motors
05.2009 - 07.2012
- Instructed and certified current General Motors technicians on current and new technology as well as administered Master Certification Assessments.
Lead Automotive Technician
Tilden Car Care
07.2006 - 07.2007
- Lead Technician that diagnosed difficult engine performance and emission issues, electrical and electronic failures, and performed maintenance on customer and fleet vehicles.
Lead Automotive Technician
Master Tech Automotive
06.2003 - 07.2006
- Lead Technician that diagnosed engine performance and emission concerns as well as electrical/electronic failures.
Automotive Technician
Christopher's Dodge World
03.2001 - 05.2003
- Performed light duty repairs and maintenance on Chrysler and Dodge vehicles.
Education
Associate of Applied Science - Automotive Service Technology
Arapahoe Community College
Littleton, CO05.2005
Certificate - Automotive Service Management
Arapahoe Community College
Littleton, CO05.2005
Skills
- Personnel Management
- Strategic Planning
- Operations Management
- Verbal and written communication
- Delivering training in Career and Technical Education
- Automotive training program design
- Teamwork / Collaboration
- Creating safe and inclusive classroom experiences
- Automotive service repair industry experience
- Extensive knowledge in automotive electrical and electronic circuits, including vehicle communications
- Hybrid/Electric vehicle training
Certification
- ASE Certified Maintenance and Light Repair (G1)
- ASE Master Certified Technician (A1-A8)
- ASE Certified Advanced Level Specialist in Advanced Engine Performance (L1)
- ASE Certified Advanced Level Specialist in Light Duty Hybrid/Electric Vehicles (L3)
- Stellantis Performance Institute Level 2 trained technician
Timeline
Director, Automotive Service Technology
Arapahoe Community College
08.2020 - Current
Nissan Technical Training Academy Coordinator
Arapahoe Community College
08.2019 - 08.2024
Automotive Service Technology Department Chair
Arapahoe Community College
07.2019 - 08.2020
Concurrent Enrollment Liaison
Arapahoe Community College
04.2019 - 08.2022
President
Rocky Mountain Automotive Teacher Society
10.2018 - 10.2022
Service Technical College Instructor
General Motors
05.2009 - 07.2012
Automotive Technology Faculty
Arapahoe Community College
08.2007 - Current
Mopar CAP Coordinator
Arapahoe Community College
08.2007 - Current
Lead Automotive Technician
Tilden Car Care
07.2006 - 07.2007
Lead Automotive Technician
Master Tech Automotive
06.2003 - 07.2006
Automotive Technician
Christopher's Dodge World
03.2001 - 05.2003
Associate of Applied Science - Automotive Service Technology
Arapahoe Community College
Certificate - Automotive Service Management
Arapahoe Community College
- ASE Certified Maintenance and Light Repair (G1)
- ASE Master Certified Technician (A1-A8)
- ASE Certified Advanced Level Specialist in Advanced Engine Performance (L1)
- ASE Certified Advanced Level Specialist in Light Duty Hybrid/Electric Vehicles (L3)
- Stellantis Performance Institute Level 2 trained technician
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