Jerome Walker
Security Manager
Pittsburgh,PA
Summary
Security Manager with over 12 years of extensive expertise in security management, specializing in emergency response and loss prevention. Demonstrates a visionary approach to enhancing security protocols and team leadership, effectively reducing incidents and ensuring asset protection. Committed to leveraging skills in risk assessment and security training to foster a safe and secure environment.
Overview
18
18
years of professional experience
Work History
Security Officer
Allied Universal
Pittsburgh, Pennsylvania
01.2022 - Current
- Achieved and maintained a remarkable 20% higher compliance with service-level agreements through the implementation of effective security measures and enhanced operational efficiency.
Milieu Safety Assistant
East End Behavioral
Pittsburgh, Pennsylvania
08.2021 - 11.2021
- Achieved a 100% reduction in preventable safety incidents by meticulously implementing robust safety procedures, thereby setting a new standard for operational excellence.
Security officer
Command Security
Pittsburgh, Pennsylvania
08.2018 - 03.2020
- Achieved 20% reduction in product losses through targeted prevention strategies.
Ambassador Officer
PNC Bank, Allied Barton
Pittsburgh, Pennsylvania
12.2015 - 08.2017
- Achieved 20% compliance with service-level agreements through efficient security measures.
- Executed routine patrols to monitor and address security at 12 access points.
- Verified and meticulously validated entry credentials for secure facility access using ID and employee records to ensure streamlined access for authorized personnel.
- Documented incident reports to aid follow-up on property damage and theft.
- Cultivated a secure environment through outstanding service and deterrence of threats.
- Defused conflicts by quickly addressing emergencies and maintaining security integrity.
- Implemented best practices in loss prevention, reducing theft and attempted robberies.
- Devised safety protocols to enhance security in high-risk areas, improving facility safety.
- Collaborated with clinical teams to integrate therapeutic activities, utilizing established behavioral health models to mitigate aggressive behaviors and minimize the use of restraints.
- Developed comprehensive safety protocols that ensured zero preventable incidents within the behavioral health facility, fostering a secure atmosphere for patients and staff.
- Ensured accurate documentation of safety incidents for compliance and accountability.
- Actively engaged in risk assessments to eliminate hazards and enhance patient safety.
- Enhanced patient care significantly by proactively creating a tranquil and supportive environment, effectively reducing the need for unnecessary restraints and aggressive interventions.
- Compiled and meticulously analyzed detailed incident reports, delivering actionable insights to Senior Management for enhanced performance evaluations and rigorous audits.
- Identified key trends in product thefts while systematically developing effective loss prevention methods that significantly bolstered overall store security and enhanced profitability.
- Executed customer service-focused techniques, including proactive greetings and careful foot patrols, to significantly minimize opportunities for theft and enhance overall security.
- Collaborated closely with local law enforcement agencies to coordinate security efforts, resulting in stronger community relations and an enhanced security network.
- Developed strategies to enhance security in high-traffic areas, ensuring safety for all.
- Established and enforced safety protocols at bank locations, enhancing customer security.
- Enhanced security measures cut incidents, ensuring a safer banking environment for all.
Security Manager
SOS Security
Pittsburgh, Pennsylvania
03.2013 - 11.2015
- Implemented security protocols, reduced incidents by 25%
Security Manager
G4 Security Solution
Pittsburgh
03.2013 - 07.2013
- Implemented comprehensive security protocols, reducing incidents by enhancing surveillance measures and improving response times.
Security officer/shift supervisor
Allied Barton Security
Pittsburgh
11.2007 - 03.2013
- Managed security team operations, enhancing response times and ensuring safety protocols.
Education
Bachelor of Science - Criminal Justice
04.2005
- Crafted and implemented a security training program that improved staff readiness.
- Reduced theft and robbery attempt through effective loss prevention best practices.
- Streamlined security processes to enhance operational efficiency and risk management.
- Conducted security assessments to identify risks and implement corrective actions.
- Enhanced safety and efficiency
- Applied strategic planning
- Addressed security challenges
- Improved operational effectiveness
- Conducted thorough risk assessments, identifying vulnerabilities and leading to substantial improvements in safety protocols.
- Fostered partnerships with local law enforcement, improving incident reporting and response times through shared intelligence.
- Monitored security systems and analyzed incident data, facilitating informed decisions that minimized risks and bolstered security measures.
- Cultivated a positive workplace culture by promoting open communication, enhancing team morale and cooperation.
- Spearheaded the overhaul of security protocols, leading to a marked reduction in incidents and significantly enhancing overall safety.
- Developed a comprehensive risk assessment framework, identifying key vulnerabilities and enabling proactive measures for improved security.
- Conducted risk assessments to identify vulnerabilities, leading to targeted training sessions and a safer environment for staff and clients.
- Coordinated with local law enforcement to establish swift communication channels, resulting in a strengthened security network.
- Maintained accurate logs of security incidents and responses, ensuring compliance with regulations and facilitating thorough investigations.
- Fostered a culture of safety by training staff on emergency procedures, enhancing overall preparedness and team morale.
- Cultivated a proactive safety culture by engaging staff in regular safety drills, enhancing team preparedness and confidence in emergency situations.
- Supervised security operations, ensuring a safe environment and reducing incident reports by implementing proactive monitoring strategies.
- Trained new security personnel, fostering a cohesive team atmosphere and enhancing overall service delivery through effective onboarding.
- Conducted regular risk assessments, identifying vulnerabilities and implementing corrective measures to mitigate potential threats.
- Coordinated with local law enforcement during emergencies, ensuring swift response and minimizing disruption to operations.
- Maintained detailed incident reports and daily logs, contributing to improved security protocols and compliance with regulatory standards.
- Streamlined incident reporting processes, resulting in faster data retrieval and improved compliance with safety regulations.
Skills
- Loss Prevention
- Security Management
- Risk Analysis
- Team Leadership
- Access Control
- Incident Response
- Emergency Response
- Conflict Resolution
- Surveillance
- Safety Compliance
- Strategic Planning
- Law Enforcement
- Community Relations
- Process Development
- Computer Security
Languages
English
Additional Information - Achievements
- 100% reduction in preventable safety incidents
- 20% reduction in product losses through prevention strategies
- 20% compliance improvement with service-level agreements
- 25% reduction in incidents through strategic security measures
Timeline
Security Officer - Allied Universal
01.2022 - Current
Milieu Safety Assistant - East End Behavioral
08.2021 - 11.2021
Security officer - Command Security
08.2018 - 03.2020
Ambassador Officer - PNC Bank, Allied Barton
12.2015 - 08.2017
Security Manager - SOS Security
03.2013 - 11.2015
Security Manager - G4 Security Solution
03.2013 - 07.2013
Security officer/shift supervisor - Allied Barton Security
11.2007 - 03.2013
Point Park University - Bachelor of Science, Criminal Justice