Jerome Williams
Cleveland
Summary
To obtain a position with a company where I can utilize and further develop my skills, creativity and knowledge. While working in an environment which will provide me with stability and opportunities for advancements.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Leasing Agent
Dorchester Village Apartments
02.2025 - Current
- Conducted property tours, highlighting amenities and features to prospective tenants.
- Assisted in processing rental applications and verifying applicant information.
- Coordinated lease signings and ensured compliance with company policies.
- Collaborated with maintenance teams to address tenant concerns effectively.
- Supported move-in procedures, ensuring a smooth transition for new residents.
- Communicated effectively with owners, residents, and on-site associates.
- Verified tenant incomes and other information before accepting lease applications.
On-Site Property Manager
Calitex LLC
02.2018 - 12.2022
- Oversaw daily operations of residential properties, ensuring compliance with regulations and company standards.
- Managed tenant communications, addressing inquiries and resolving issues to enhance satisfaction.
- Coordinated maintenance schedules, optimizing response times for repairs and service requests.
- Implemented property marketing strategies, increasing tenant interest and occupancy rates.
- Coordinated move-in and move-out processes, minimizing vacancies and maximizing rental income.
- Maintained positive relationships with tenants through clear communication and proactive problem solving.
Leasing Manager
Emerson At Cherry Lane
06.2015 - 12.2017
- Managed leasing operations, ensuring compliance with company policies and local regulations.
- Developed and executed marketing strategies to enhance property visibility and attract prospective tenants.
- Oversaw tenant relations, addressing inquiries and resolving issues to maintain high satisfaction levels.
- Conducted property tours, showcasing amenities and features to potential residents effectively.
- Trained and mentored junior staff on leasing processes and customer service.
- Collected, completed, and processed lease applications.
- Organized and hosted community events, fostering a positive living environment for tenants.
- Created and submitted daily reports on leasing activities.
Education
No Degree - Business Management & Finance
Anne Arundel Community College
Arnold, MDHigh School Diploma -
Glenville High School
Cleveland, OH05-2009
Skills
- Leasing and sales
- Goal-oriented mindset
- Telephone and email etiquette
- Lease preparation
- Property management
- Event planning
- Training and mentoring
- Business development
- Strong negotiation
- Social media marketing
- Customer service
Certification
Barber license since 2011
Timeline
Leasing Agent
Dorchester Village Apartments
02.2025 - Current
On-Site Property Manager
Calitex LLC
02.2018 - 12.2022
Leasing Manager
Emerson At Cherry Lane
06.2015 - 12.2017
No Degree - Business Management & Finance
Anne Arundel Community College
High School Diploma -
Glenville High School