Jerome Yelverton
Rocky Mount,N.C.
Summary
Never stop learning, always excellent customer service.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Technical Support Representative
Parts Town
Addison, IL
10.2024 - Current
REPAIR SERVICE TECHNICIAN
Hobart service
Raleigh, NC
01.2007 - 08.2024
- Maintenance, operations, and repair of all Types of Refrigeration
- Reach in cooler
- Walk in Freezer and Walk in Cooler
- Ice maker
- Mixer & Cooking equipment
- Sell service contract, factory training, expose to more technology, more experience..
- Service and repair Automatic wrapper and scale for Grocery store
- Service & repair Rack & convection oven
- Service & repair Ice Maker and Commercial Refrigeration Equipment
- Troubleshooting, repair, install food equipment and refrigeration, providing excellent customer service
- Training and mentor Technician
Education
Continues Education - Electronic
Wilson Community College
01.1990
Associate Degree - HVAC Refrigeration
Wilson Community College
01.1983
High School Diploma -
01.1981
Skills
- Service and repair
- Troubleshooting
- Repair
- Installation
- Food equipment
- Refrigeration
- Customer service
- Training
- Mentoring
Certification
- CFC Universal, 04/01/94, Present, Allows me legally to buy and service any refrigeration equipment.
- Manitowoc Ice Machines, Attended 3 Manitowoc factory classes.
- Scotsman Ice Maker Factory Classes
- Hobart Factory School Certificates
- NC State Refrigeration License, 4270 CIT, 01/01/07, Present
- NC Department of Agriculture Service Scale Technician License, 1536
Timeline
Technical Support Representative
Parts Town
10.2024 - Current
REPAIR SERVICE TECHNICIAN
Hobart service
01.2007 - 08.2024
Continues Education - Electronic
Wilson Community College
Associate Degree - HVAC Refrigeration
Wilson Community College